Rating

4.4

feedback

43

Reviews

chart

#6,421

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    51%
  • More than a year
    47%

Reviews Summary

Wigzo is highly praised by ecommerce merchants for its powerful automation features, including SMS marketing, email marketing, and WhatsApp marketing. The app has significantly improved conversion rates, subscriber base, and overall business performance for many users. Customers appreciate the personalized campaigns, variety of templates, and real-time analytics provided by Wigzo. The exceptional customer support from dedicated account managers like Bhavya, Dakshata, and others has been instrumental in the success of marketing campaigns. However, some users have mentioned minor improvements needed in features like conversation apps and email creation. Overall, Wigzo is considered a top-notch marketing automation tool for Shopify stores, offering advanced personalization features and excellent customer service.

Highlights

Powerful automation features including SMS, email, and WhatsApp marketing
Improved conversion rates and business performance
Personalized campaigns and variety of templates
Real-time analytics and insights
Exceptional customer support from dedicated account managers

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 28, 2024

Do not bother using this tool, or even hiring this agency for your email marketing. All these reviews are fake, the team is very inefficient and they dont know anything about conversion optimization at all.

Using app

--

Total reviews

4

Average rating

2.0

5 / 5 Share

Sept. 21, 2023

Wigzo has been a great addition for our e-commerce business. It’s a powerful tool for remarketing campaigns such as automation, SMS marketing, email marketing, and WhatsApp marketing, enabling us to create targeted campaigns and automate our marketing efforts with ease. The automation feature of Wigzo is particularly impressive. It allows us to set up SMS, email or WA campaigns and even send personalized messages to our customers based on their location, behavior, and other factors. This has been a great way to connect with our customers and drive sales. Wigzo’s email marketing capability is another standout feature. It simplifies the process of creating and sending newsletters and promotional emails. The variety of templates and design options it offers has made our email marketing efforts more effective and visually appealing. Wigzo has not only automated our marketing efforts but also helped us reach our customers more effectively via their own preferred channel of communication and so we can connect with them better and develop long term relation which eventually converts to more business. Lastly, a special mention to Bhavya, our point of contact at Wigzo. His constant availability and assistance have been instrumental in running our marketing campaigns smoothly. Thank you, Bhavya, for your unwavering support!

Store

Avni

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2023

Hidesign has achieved remarkable results with the help of Wigzo. By leveraging Wigzo's advanced features, Hidesign has witnessed impressive growth in conversion rates across various channels. Our onsite conversion rates have soared by an average of 16%, while email conversion rates have witnessed a remarkable 30% increase. The brand's conversion rates through SMS and WhatsApp have also seen a substantial boost of 28%. Moreover, Hidesign's overall business performance has flourished with Wigzo's assistance. We observed a notable rise of 30-35% in total orders, along with an 18% increase in repeat purchase rates. Notably, Hidesign has experienced an exponential expansion of its subscriber base, surging from 22,000 to an astounding 100,000 within just six months. Wigzo's contribution to Hidesign's revenue has been consistently impressive, ranging between 30% and 35% over the past six months, and this contribution has been progressively growing month by month. With Wigzo, Hidesign has found a reliable ally to maximize marketing potential and achieve exceptional business growth.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

We just started on Wigzo on the 5th of April and have already seen a huge uplift in cart recovery. We are still exploring the tool but it has a lot to offer for a small brand like us ex. Exit Intent, magic Link, Email, and WhatsApp campaigns and to top it all off we have an amazing customer success manager, Dakshata who is resourceful, responsive, reliant, and ready to take up new challenges. Onwards and upwards!

Store

7-10.in

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Excellent solution for marketers. Smooth WhatsApp and Email onboarding. Lot more features than Klaviyo.

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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