Bluelightcare-INDIA review for WinAds : Facebook Pixels
Dec. 3, 2020
One of the worst app I ever used.. My purchases were underreported, I contacted support and he replied to me that he has very little knowledge of fb ad manager..... The developer has hired some lazy virtual support staff that has no clue on how to resolve the issue and he will be sending u tons of copy-pasted links and articles to go through and solve your problem yourself.
Thank you for the review, We are really sorry for any inconvenience caused by Win Ads to your store or from our support line. I am here to help you out with any issue that you are facing. I went through your chat with our support and I saw that he was not able to attend to you properly, I saw your complaint that you have had 51 sales in your Shopify store but your Events Manager and Ads Manager were showing very fewer sales. Can you please let me know after you had set up the pixels with Win Ads, did you had any pixel setup with Shopify native integration? As that could be the potential risk of suppression or duplication of pixel events. Also, there can be other sources as well which is why I am here to help you out, if you want to give Win Ads another try and let me help you with the setup and then pixel review to see everything is working smoothly. Rest assured you will get the best support from our end and I will make sure of that, you can also reach out to me directly via email [email protected] Please let us know if you need any assistance from my end.
