Bella&Toby™ review for WinAds : Facebook Pixels
Dec. 14, 2020
UPDATE 13 DECEMBER 2020: DO NOT USE THIS APP - USE TRACKYFY: They treated me badly and insulted me by saying that I don't know how to do my job and they couldn't solve a problem in a week! --- I would have given 0 stars if I could! DOES NOT TRACK DATA! If you want to use this app to track data more accurately, forget it! LOSE HALF OF THE PURCHASES, DO NOT SCORE THE CHECKOUTS INITIATED! It is a huge waste of time and data on your Business Manager! I have tried to contact support but they're unable to solve the problem! They seem to know nothing I DO NOT RECOMMEND THIS APP!
Thankyou for your review on the app. We are really sorry for the inconvenience caused to your data. But we can assure you that Win Ads had nothing to do with it and we provided you with out of the box support for any issue that you faced from the app itself. We did thorough testing of your store and saw that there were multiple JS files failing to load on your store due to other apps that you had installed which in return caused the app's own scripts failing to load on your store. (https://www.loom.com/i/635d914f610c4efe87d73075223e6e25) We deployed a few fixes for this since you were unwilling to fix these error scripts on your store caused by other apps. We are again really sorry for the inconvenience but you have to understand that if the issue is coming from other apps then we are not able to fix that as there are other apps that are causing Win Ads not to execute its scripts properly due to which you were facing the issue. If you still want to give another try to Win Ads, we can help you identify these and resolve them for you. Please do let us know if you want us to help you further.
