Shopkart review for FX: Christmas Snow Animation
Jan. 24, 2024
are you guyz fraud or what? I installed your app by mistake within 1 mint delete it but you have generated the bill. And here you are showing 7 day free . charged me for 1 mint
Thank you for taking the time to share your feedback. We genuinely appreciate all reviews for our app, whether they highlight positive experiences or bring attention to areas where improvements can be made. Upon reviewing your store's history, it came to our attention that you installed the app on January 1st, a period when the app did not offer a trial, as explicitly mentioned on the App Store page. We regret any inconvenience this may have caused you and wish to emphasize that had you reached out to us, we would have promptly processed a full refund for you. Despite our attempts to contact you privately via email, unfortunately, we did not receive a response. Once again, thank you for your feedback, and we hope you have a wonderful rest of your day! Best regards, Shahar
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