Digital Downloads ‑ Wire
Sell any digital product on Shopify with Wire
Rating
5.0
feedback
4
chart
#14,472
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
25%
-
Less than a month
50%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for the app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the responsiveness and helpfulness of the support team, particularly mentioning Sasank for going above and beyond to assist with setup and customization. Users also appreciated the simplicity of the app's features, noting that once they understood how to use it, they found it easy and efficient. Additionally, there were mentions of the team being able to build new features that significantly improved the efficiency of the users' processes, further enhancing the app's value.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 9, 2024
Just installed the app, has a small trouble setting up and Sasank was so helpful to jump on the call and walk me through, can't wait to use the app
Thanks for your review. Glad we could be of help to you. Looking forward to a long association
Nov. 14, 2023
I can't say enough positive things about how responsive and helpful the team was to customize the app for me. The install process was quite simple but there were a few changes that I wanted to make and Sasank was extremely helpful in making these happen. Highly recommend!
Thank you for the review. We continually strive to make the app better for merchants. We are glad to have helped you and will continue to support you in every possible manner.
Oct. 3, 2023
I needed to figure out how to update my ebook and chat support helped me out. I thought it was this grandiose way of doing it but nope it was simple as 1.2.3. Once you get the hang of it you will be just fine.
Thank you for the review. We continually strive to make the app simple and easy for merchants. We are glad to have helped you and will continue to support you in every possible manner.
April 18, 2023
Amazing app and customer support - the guys at Wire were able to build a new feature for us that has massively improved the efficiency of our fulfilment process. Highly recommend.
Thanks for your review! We're glad that our app and new feature simplified things for you. If you need any help, please let us know. We appreciate your support!
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