Digital Downloads ‑ Wire for Shopify

Digital Downloads ‑ Wire

Sell digital files and custom products easily and economically
Developer
Zula
Rating
1.4
Feedback
4
Reviews
Chart
#10,540
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, customers appreciate the responsive and helpful customer service team who assisted in customizing the app to meet their needs. The installation process was described as simple, and users found the support team to be efficient in addressing their queries. However, on the negative side, some users mentioned that the app has not been updated for a while and lacks customer service. Additionally, there were complaints about the app suddenly ceasing to work.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 25%
Less than a month 25%
Less than a year 25%
More than a year 25%
All reviews
1 / 5 Share
Jan. 13, 2026

It was good in the beginning but this app now has not been updated for awhile and no long has customer service.

Store Using app Total reviews Average rating
RSS - Ruin Street Style Over 3 years 1 1.0
1 / 5 Share
Jan. 4, 2026

The App just quit working

Store Using app Total reviews Average rating
Power Bee Engine About 1 year 2 3.0
5 / 5 Share
Nov. 14, 2023

I can't say enough positive things about how responsive and helpful the team was to customize the app for me. The install process was quite simple but there were a few changes that I wanted to make and Sasank was extremely helpful in making these happen. Highly recommend!

Store Using app Total reviews Average rating
fatkidcookiecompany 16 days 2 5.0
Developer Reply

Thank you for the review. We continually strive to make the app better for merchants. We are glad to have helped you and will continue to support you in every possible manner.

5 / 5 Share
Oct. 3, 2023

I needed to figure out how to update my ebook and chat support helped me out. I thought it was this grandiose way of doing it but nope it was simple as 1.2.3. Once you get the hang of it you will be just fine.

Store Using app Total reviews Average rating
Rue & Dagger About 21 hours 4 5.0
Developer Reply

Thank you for the review. We continually strive to make the app simple and easy for merchants. We are glad to have helped you and will continue to support you in every possible manner.

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