Digital Downloads ‑ Wire
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, customers appreciate the responsiveness and helpfulness of the team in customizing the app to meet their needs. The installation process is described as simple, and the chat support is praised for being effective in assisting with updates. However, there are concerns raised about the lack of updates for the app and the absence of customer service, leading to issues like the app suddenly quitting working. Overall, while the app is praised for its customization and support, the lack of updates and customer service is a significant drawback.
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It was good in the beginning but this app now has not been updated for awhile and no long has customer service.
I can't say enough positive things about how responsive and helpful the team was to customize the app for me. The install process was quite simple but there were a few changes that I wanted to make and Sasank was extremely helpful in making these happen. Highly recommend!
Thank you for the review. We continually strive to make the app better for merchants. We are glad to have helped you and will continue to support you in every possible manner.
I needed to figure out how to update my ebook and chat support helped me out. I thought it was this grandiose way of doing it but nope it was simple as 1.2.3. Once you get the hang of it you will be just fine.
Thank you for the review. We continually strive to make the app simple and easy for merchants. We are glad to have helped you and will continue to support you in every possible manner.
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