Kiddale123 review for WiseReviews ‑ Reviews Importer

5 / 5

Jan. 27, 2024

I have changed my views over the last 10 months considering the utility and support offered by the wise reviews team. I am happy with their product.

Using app

Over 1 year

Total reviews

11

Average rating

3.9

Developer Reply

Dear Kiddale123, We appreciate your feedback and concerns regarding our app's pricing and plans. We strive to provide a transparent and ethical service to our users. The reason behind requesting the deletion of downloaded reviews when switching to the free plan is related to the costs associated with maintaining the server and database infrastructure that stores the reviews. As a company, we incur ongoing expenses to ensure the availability and accessibility of the reviews for our users. While you have paid for and downloaded the reviews for a specific period, transitioning to the free plan requires us to free up server space and resources for other users. By deleting the previously downloaded reviews, we can allocate those resources to new users who may be interested in accessing those reviews. We understand that this may seem inconvenient, and we apologize for any confusion. We value your feedback and will take it into consideration as we continue to improve our app and service. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, WiseReviews Team

WiseReviews ‑ Reviews Importer for Shopify
WiseReviews ‑ Reviews Importer
5.0 star
226 reviews

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Developer
Shopify App Store