WiseReviews ‑ Reviews Importer
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So far it's great. I had some problems but their support helped me solve each one.
I was very unlucky with this application. I had a problem with the extension from the very beginning. The extension starts importing reviews and eventually throws an error. I tried to solve this problem with the help of an assistant. I corresponded for almost a week both in the application and by e-mail, but I got a completely incompetent assistant JAYDEN. He didn't solve this problem within a week. Even though I sent both screenshots and videos. This individual JAYDEN didn't even consider it necessary to respond to the last message. Thank you for the worst cooperation of the week.
Excellent communication and is very helpful! Keep it up.
Super easy to set up and works exactly as promised! I was able to import all my product reviews quickly, and the interface is very intuitive. I had some trouble installing it manually, but the support team (Codex Apps) jumped in right away, sent a collaboration request, and got everything running perfectly. Excellent app and fantastic customer service — highly recommended!
Thank you for sharing your positive experience! It’s great to hear that the setup was easy and that the interface was user-friendly. It’s also impressive that the support team at Codex Apps was so responsive and helpful during the installation process. Your recommendation speaks volumes about the quality of the app and the customer service. If you have any further feedback or tips on using the app, feel free to share!
thanks Jayden For your Nice Support
You're very welcome! If you have any more questions or need further assistance, feel free to ask. I'm here to help!
It's good and easy to use but their emails for collecting reviews are just not as inviting as other apps are. when someone gets an email asking for a review he gets sent to the product page instead of writing the review from the email, or at least be sent to somewhere he can actually write the review. it's just makes things harder for the customers...
Hi Oytiot! Thank you for your feedback. We already have this feature in our backlog. Thank you again for using our app.
The app has worked great for me. I did have a problem one time when it wasn't connecting to Etsy, and they fixed it for me in a few hours. Definitely recommend.
Thank you so much for your positive feedback! We're thrilled to hear that the app has been working well for you and that our support team was able to resolve the connection issue with Etsy quickly. Your recommendation means a lot to us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Happy selling!
I just learned about importing my reviews. I had a little trouble but customer service was there to help.
just import via cvs
Hi, if you are not aware, we already have this feature. Please follow this guide: https://codex-apps.gitbook.io/wisereviews/product-guides/importing-reviews-via-csv I hope this resolves your concern, and please consider updating your review. Thank you so much!
I've had really great experience with WiseReviews. The product is simple to use, works well and does exactly what I need. The support is responsive, efficient, and goes above and beyond to resolve my issues. Excellent product and solid service. Highly recommend!
Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with WiseReviews. Our team is dedicated to providing the best possible support and ensuring our product meets your needs. Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Excellent application, I live in Brazil and I use it a lot, I highly recommend it, it also has excellent customer service.
An excellent and convenient app that displays the reviews perfectly.
Support was instantaneous and professional. Far superior product to what we tried before.
Super fast help with installation on my shop, even with a video how they helped me! Amazing
Initially 5-stars but their app is very buggy and can't send review requests without coming out as spam.. support hasn't been helpful unfortunately
Hi there! We checked your account, and you are now using your own domain to send emails. Do you still encounter the issue? Using your own domain should fix the issue.
Easy to use, good for the money. Most importantly, support responds immediately and is helpful.
I can edit all kinds of comments freely, with pictures, it looks like the comments are more real and effective.
We had an amazing experience with WiseReviews. Their customer service was excellent - responding within 24 hours and going above and beyond to make a custom change to our website that we quite honestly did not think was possible. The level of support and technical expertise they provided was brilliant. Highly recommend!
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