Rating
4.8
feedback
30
chart
#22,518
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
33%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the excellent customer service, ease of use, and effectiveness of the app in meeting the needs of the merchants. Customers appreciate the quick responses from the support team, the low fixed cost, and the ability to customize wishlists. However, there are some negative reviews mentioning issues with compatibility, lack of specific features like transaction details, and delays in customer service responses. Overall, the app seems to be well-liked for its functionality and support.
Highlights
Review RSS Feed
All reviews
Jan. 31, 2022
We could not get the app to work. I reached out to the company back in November asking for help. I got a reply back asking for us to give them authorization to our shop, which we approved. A few days later, we were told their app isn't compatible with the latest Shopify framework and they would be updating it. To this day, they never even once used their authorization to look into the problem, it shows that they have never logged on. We uninstalled the app after a frustrating lack of communication and progress. We have since moved on to another app that works perfectly.
Hi We want to apologize that the app was not performing as expected. We didn't use the login access as our support staff was made aware the fix will be rolled out to everyone versus fixing it in your shop alone. We always strive to support our customers to the best of our abilities, and we regret being unable to meet your expectations. I can confirm we rolled out the updates needed, and now the app is compatible with the latest Shopify framework. Again, we apologize that the app did not meet your expectations then. Feel free to contact our support team if you have any questions. We are happy to assist :)
June 23, 2020
Great help by Brian. I emailed with an issue. He emailed me right back and in no time had it fixed. Great customer service, very polite and a pleasure to do business with ! ~ Elaine
April 8, 2020
Great app, it does everything we need for a nice low fixed cost. The customer support is also excellent.
March 17, 2020
Easy to use and support was prompt in solving problems. It's nice to let the customers share their wishlist with us. Recommend!
March 17, 2020
Great app that fitted our needs for one of our projects. It included lots of other features that our client loves. I reached out to their friendly support team for some help and they responded very promptly. They sorted out my problem as fast as they possibly could and kept me updated frequently. I'll defiantly be using this app again in future Shopify builds. In summary... Brilliant!
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