Wishl Favorites Wishlist for Shopify

Wishl Favorites Wishlist

Wishl App: Boost Sales & Engage Customers

Rating

4.9

feedback

61

Reviews

chart

#13,497

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    3%
  • Less than a year
    21%
  • More than a year
    56%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the excellent support provided by the team. Customers appreciate the ease of use, customization options, and the ability to create multiple wishlists. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customizations needed. The app is commended for its seamless integration with Shopify themes and its impact on increasing customer engagement and sales. However, there are a few mentions of minor issues such as delays in customer service responses and the need for more advanced customization features.

Highlights

Positive feedback on app functionality and ease of use, multiple wishlist creation, and customization options
Excellent support from the team, responsiveness, and willingness to assist with customizations
Seamless integration with Shopify themes, impact on customer engagement and sales
Minor issues mentioned include delays in customer service responses and the need for more advanced customization features

Rating Breakdown

  • 5
    77% (47 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 31, 2022

We could not get the app to work. I reached out to the company back in November asking for help. I got a reply back asking for us to give them authorization to our shop, which we approved. A few days later, we were told their app isn't compatible with the latest Shopify framework and they would be updating it. To this day, they never even once used their authorization to look into the problem, it shows that they have never logged on. We uninstalled the app after a frustrating lack of communication and progress. We have since moved on to another app that works perfectly.

Using app

14 days

Total reviews

3

Average rating

2.0

Developer Reply

Hi We want to apologize that the app was not performing as expected. We didn't use the login access as our support staff was made aware the fix will be rolled out to everyone versus fixing it in your shop alone. We always strive to support our customers to the best of our abilities, and we regret being unable to meet your expectations. I can confirm we rolled out the updates needed, and now the app is compatible with the latest Shopify framework. Again, we apologize that the app did not meet your expectations then. Feel free to contact our support team if you have any questions. We are happy to assist :)

5 / 5 Share

July 20, 2021

App is great for our store, support was excellent and very helpful even when we requested for help some time after first installation.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Brilliant App and Support team, they were very quick at responding and did the custom changes I need to make the app work best for us. Thank you and I do recommend the App.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 5, 2020

Great app! Easy to use. Had some issues with inserting the code (it was my theme and not the app!) and the support team helped me straight away. I am very pleased. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

App is working great. Needed a little help for customization, support team was quick and great. Recommended for smart multi wishlists

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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