Rating
4.8
feedback
31
chart
#20,684
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
29%
-
Less than a year
35%
-
More than a year
32%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, easy installation, smooth integration with other apps, and useful features like wishlist sharing and customization. Customers appreciate the responsiveness of the support team and the app's functionality in enhancing their online stores. However, there are negative comments about compatibility issues with the latest Shopify framework, lack of specific transaction details for conversions, limited customization options in emails, and occasional delays in customer service responses. Overall, the app seems to be valued for its functionality and support, but there are areas that could be improved for a better user experience.
Highlights
Review RSS Feed
All reviews
Jan. 31, 2022
We could not get the app to work. I reached out to the company back in November asking for help. I got a reply back asking for us to give them authorization to our shop, which we approved. A few days later, we were told their app isn't compatible with the latest Shopify framework and they would be updating it. To this day, they never even once used their authorization to look into the problem, it shows that they have never logged on. We uninstalled the app after a frustrating lack of communication and progress. We have since moved on to another app that works perfectly.
Hi We want to apologize that the app was not performing as expected. We didn't use the login access as our support staff was made aware the fix will be rolled out to everyone versus fixing it in your shop alone. We always strive to support our customers to the best of our abilities, and we regret being unable to meet your expectations. I can confirm we rolled out the updates needed, and now the app is compatible with the latest Shopify framework. Again, we apologize that the app did not meet your expectations then. Feel free to contact our support team if you have any questions. We are happy to assist :)
Aug. 19, 2020
Amazing support from the team that's delivered fast. The Wishlist has increased my business and I can't do without it and you need this app too! Thanks for the help and support!
June 23, 2020
Great help by Brian. I emailed with an issue. He emailed me right back and in no time had it fixed. Great customer service, very polite and a pleasure to do business with ! ~ Elaine
April 8, 2020
Great app, it does everything we need for a nice low fixed cost. The customer support is also excellent.
March 17, 2020
Easy to use and support was prompt in solving problems. It's nice to let the customers share their wishlist with us. Recommend!
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