Wishl Favorites Wishlist for Shopify

Wishl Favorites Wishlist

Cultivate customers loyalty with a favorite list.

Rating

4.8

feedback

30

Reviews

chart

#24,400

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    30%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the great customer service, ease of use, and helpful support team. Users appreciate the app's functionality in creating wishlists and sharing them with customers. The app integrates smoothly with Shopify stores and offers customization options. However, there are a few negative reviews mentioning issues with compatibility, lack of specific features like reporting and email notifications, and delays in customer support responses. Overall, the app seems to be well-liked for its simplicity and effectiveness in enhancing the shopping experience for customers.

Highlights

Great customer service and support
Ease of use and functionality
Compatibility and customization
Issues with specific features like reporting and email notifications
Delays in customer support responses

Rating Breakdown

  • 5
    87% (26 ratings)
  • 4
    10% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 31, 2022

We could not get the app to work. I reached out to the company back in November asking for help. I got a reply back asking for us to give them authorization to our shop, which we approved. A few days later, we were told their app isn't compatible with the latest Shopify framework and they would be updating it. To this day, they never even once used their authorization to look into the problem, it shows that they have never logged on. We uninstalled the app after a frustrating lack of communication and progress. We have since moved on to another app that works perfectly.

Using app

14 days

Total reviews

3

Average rating

2.0

Developer Reply

Hi We want to apologize that the app was not performing as expected. We didn't use the login access as our support staff was made aware the fix will be rolled out to everyone versus fixing it in your shop alone. We always strive to support our customers to the best of our abilities, and we regret being unable to meet your expectations. I can confirm we rolled out the updates needed, and now the app is compatible with the latest Shopify framework. Again, we apologize that the app did not meet your expectations then. Feel free to contact our support team if you have any questions. We are happy to assist :)

5 / 5 Share

June 23, 2020

Great help by Brian. I emailed with an issue. He emailed me right back and in no time had it fixed. Great customer service, very polite and a pleasure to do business with ! ~ Elaine

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

April 8, 2020

Great app, it does everything we need for a nice low fixed cost. The customer support is also excellent.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2020

Easy to use and support was prompt in solving problems. It's nice to let the customers share their wishlist with us. Recommend!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

March 17, 2020

Great app that fitted our needs for one of our projects. It included lots of other features that our client loves. I reached out to their friendly support team for some help and they responded very promptly. They sorted out my problem as fast as they possibly could and kept me updated frequently. I'll defiantly be using this app again in future Shopify builds. In summary... Brilliant!

Using app

29 days

Total reviews

1

Average rating

5.0

All reviews

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