Wishl Favorites Wishlist for Shopify

Wishl Favorites Wishlist

Cultivate customers loyalty with a favorite list.
Rating
4.8
Feedback
30
Reviews
Chart
#13,904
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are mostly positive, with users praising the app's functionality, customer support, and ease of use. Many users highlighted the excellent customer service they received, with quick responses and efficient problem-solving. The app was described as great for creating wishlists, integrating smoothly with themes, and being cost-effective. However, there were a few negative reviews mentioning issues with compatibility, lack of specific features like detailed reporting, and delays in customer support responses. Overall, the app seems to be well-received for its features and support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 30%
Less than a year 33%
More than a year 33%
All reviews
1 / 5 Share
Jan. 31, 2022

We could not get the app to work. I reached out to the company back in November asking for help. I got a reply back asking for us to give them authorization to our shop, which we approved. A few days later, we were told their app isn't compatible with the latest Shopify framework and they would be updating it. To this day, they never even once used their authorization to look into the problem, it shows that they have never logged on. We uninstalled the app after a frustrating lack of communication and progress. We have since moved on to another app that works perfectly.

Store Using app Total reviews Average rating
My Crystal Grove 14 days 3 2.0
Developer Reply

Hi We want to apologize that the app was not performing as expected. We didn't use the login access as our support staff was made aware the fix will be rolled out to everyone versus fixing it in your shop alone. We always strive to support our customers to the best of our abilities, and we regret being unable to meet your expectations. I can confirm we rolled out the updates needed, and now the app is compatible with the latest Shopify framework. Again, we apologize that the app did not meet your expectations then. Feel free to contact our support team if you have any questions. We are happy to assist :)

5 / 5 Share
June 23, 2020

Great help by Brian. I emailed with an issue. He emailed me right back and in no time had it fixed. Great customer service, very polite and a pleasure to do business with ! ~ Elaine

Store Using app Total reviews Average rating
5 / 5 Share
April 8, 2020

Great app, it does everything we need for a nice low fixed cost. The customer support is also excellent.

Store Using app Total reviews Average rating
Kate's Clothing 5 months 9 5.0
5 / 5 Share
March 17, 2020

Easy to use and support was prompt in solving problems. It's nice to let the customers share their wishlist with us. Recommend!

Store Using app Total reviews Average rating
Daily Charme Over 2 years 4 4.0
5 / 5 Share
March 17, 2020

Great app that fitted our needs for one of our projects. It included lots of other features that our client loves. I reached out to their friendly support team for some help and they responded very promptly. They sorted out my problem as fast as they possibly could and kept me updated frequently. I'll defiantly be using this app again in future Shopify builds. In summary... Brilliant!

Store Using app Total reviews Average rating
The Hat Circle 29 days 1 5.0

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