Rating
4.3
feedback
6
chart
#14,266
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with some positive and negative aspects highlighted by users. Positive feedback includes easy installation, liked features, great price, good customer service, and useful email sending functionality. Users appreciate the app's ability to recover visitors and turn them into customers, as well as the feature that allows customers to share their wishlist on social media and via email. However, negative feedback revolves around issues with the app not continuing after the trial period, lack of response from customer service, and errors encountered when trying to activate the app. Some users also mentioned that the CSS of the app could be improved.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 17, 2020
The app worked great for the trial easy install, I liked the icon and features. my customers like it. The price is great. but 30 days are over and it did not continue like it said it would, I found out a month later from a customer that it was not there anymore. I have tried for 3 days now to get costomer service, email, help on side bar and not one person getting back to me. When I click the inactive botton and changed to ativate it tells me "error", but will not tell me what the error is or how to correct it. Still no response and I messgaed 2 more times, and I just got charged for another month of nothing.
Jan. 24, 2020
Support was great. I get repeated calls from them to ensure I fixed everything. Thumbs up! The APP CSS could be improved.
Nov. 19, 2019
The app is working good. Email sending functionality is great. they have made Wishlist abandonment like cart abandonment!
Nov. 9, 2019
we had some theme issues initially. but support staff has helped us quickly figured out and we are live now !
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