Rating
4.3
feedback
6
chart
#14,765
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some positive and negative aspects highlighted by users. On the positive side, users appreciate the easy installation process, the app's features, and the great price. Customers also like the email sending functionality and the ability to recover visitors and turn them into customers. The support staff is praised for their quick assistance in resolving theme issues and ensuring a smooth experience for users. However, there are also negative aspects mentioned, such as the app not continuing as expected after the trial period, difficulties in reaching customer service, and issues with activating the app. Some users also feel that the CSS of the app could be improved.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 17, 2020
The app worked great for the trial easy install, I liked the icon and features. my customers like it. The price is great. but 30 days are over and it did not continue like it said it would, I found out a month later from a customer that it was not there anymore. I have tried for 3 days now to get costomer service, email, help on side bar and not one person getting back to me. When I click the inactive botton and changed to ativate it tells me "error", but will not tell me what the error is or how to correct it. Still no response and I messgaed 2 more times, and I just got charged for another month of nothing.
Jan. 24, 2020
Support was great. I get repeated calls from them to ensure I fixed everything. Thumbs up! The APP CSS could be improved.
Nov. 19, 2019
The app is working good. Email sending functionality is great. they have made Wishlist abandonment like cart abandonment!
Nov. 9, 2019
we had some theme issues initially. but support staff has helped us quickly figured out and we are live now !
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