Rating
4.3
feedback
6
chart
#15,666
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with positive feedback on features like easy installation, customer service, email functionality, and wishlist abandonment. Users appreciate the icon, pricing, and the ability to recover visitors. However, there are concerns about the app not continuing after the trial period, issues with the inactive button, and the need for improvement in CSS. Some users also faced theme issues initially but were able to resolve them with the help of the support staff.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 17, 2020
The app worked great for the trial easy install, I liked the icon and features. my customers like it. The price is great. but 30 days are over and it did not continue like it said it would, I found out a month later from a customer that it was not there anymore. I have tried for 3 days now to get costomer service, email, help on side bar and not one person getting back to me. When I click the inactive botton and changed to ativate it tells me "error", but will not tell me what the error is or how to correct it. Still no response and I messgaed 2 more times, and I just got charged for another month of nothing.
Jan. 24, 2020
Support was great. I get repeated calls from them to ensure I fixed everything. Thumbs up! The APP CSS could be improved.
Nov. 19, 2019
The app is working good. Email sending functionality is great. they have made Wishlist abandonment like cart abandonment!
Nov. 9, 2019
we had some theme issues initially. but support staff has helped us quickly figured out and we are live now !
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