Heirloom Roses review for Wishlist Hero
Jan. 19, 2024
We're incredibly disappointed with this app. We had a much longer than necessary migration process from our old Wishlist app, the app crashes consistently for lengthy periods, and support will not help you if they can't replicate the issue.
Thank you for your feedback. We understand your frustration regarding the data migration and app issue. Data Migration: The initial migration file provided did not include your full history. Once we were notified and an updated file was provided, we processed the updated file within a few hours to ensure all your data was imported. App Issue: We appreciate your patience as we worked to identify the app issue. Unfortunately, without a specific example, it was difficult for our team to replicate and resolve the problem. Thankfully, with your recording, we were able to quickly fix the issue for all affected customers. We value your business and strive to provide exceptional service. We apologize for any inconvenience caused and hope you'll give us another chance.
