in.kamakhyaa.com review for Wishlist Hero

We raised our customisation requests on 26 August. We followed up repeatedly on 1, 2, 4 and 9 September, and today is 18 September — still no proper resolution or actionable update. We clearly explained multiple times that we are not developers and asked for either the exact code + placement or for the team to implement the changes on our store. Instead, we kept receiving generic responses like “we’re checking” and “we’ll get back to you ASAP.” It has now been over three weeks of chasing the same basic requests. If something isn't possible, simply say so. But leaving customers waiting for weeks without an actual update is extremely frustrating and unacceptable. Very disappointing customer support experience.