Wishlist + Save for Later
Create wishlists or save items for later on the cart...
Rating
3.0
feedback
7
chart
#13,453
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
14%
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Less than a month
0%
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Less than a year
57%
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More than a year
29%
Reviews Summary
The reviews for the app are mixed, with some users experiencing significant issues such as the app not working correctly before the holiday season, causing frustration among customers. There are complaints about unresponsive customer service, slow response times, and difficulties in getting issues resolved. On the positive side, there are users who praise the app for its functionality, ease of use, and excellent customer service. One user highlighted the ability to create multiple wishlists and categorize them, along with the seamless integration with their website.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 9, 2020
This app stopped working correctly right before the holiday season. Share by Email doesn't work, and Share on Facebook and Share on Twitter will post something, but the link returns a 404 page for anyone who clicks on it. Needless to say, a broken wishlist app right before the holiday season = angry customers. The app developers have not been very responsive, and we constantly have to push them to provide an ETA on a fix. It's been now two weeks beyond when they said it would be fixed (by the end of November after over a month of not working). Still broken, they've stopped responding to our emails, and we still have angry customers. We even asked for a text version of the wishlists so our team could at least copy and paste it into an email for customers that request a way to share theirs with friends and family, but they never responded. It's going to be painful switching to a new app since there is no way to transfer over the many wishlists our customers have already created it, but it needs to be done since this one is not working anymore.
June 3, 2020
Is not usable with multilanguage site because it changes the site language to english every time you enter the wishlist overview. This is pretty bad for customer usability. UPDATE: It is no translation issue. The application has an issue and keeps constantly changing the site language. That is a no go for customers It is not true that you were not able to assist further. You just heard langify and instantly are assuming it is the fault of the other application. I beg to differ
Hi Thanks for your review. Langify may be able to assist with the translation issues that you mention. Sorry we weren't able to help further. Kind regards Eastside Co
Feb. 19, 2019
www.thefashionbible.co.uk Great App! Customer service is fantastic, very quick response, helped me out with everything i needed help with. Thanks again
Thanks for the great review. Glad you're enjoying the app :)
Oct. 5, 2018
the customer service is extremely slow and is not helpful. There is no call center to talk to anyone directly. If you had a problem that needs to be solved, you had to email them. Once you email them, it takes 4 days before they respond. Do you know how much business we can lose in 4 days?
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