Withfriends (YC W19)
Sell subscriptions without subscription-friendly products
Rating
5.0
feedback
7
chart
#4,642
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
71%
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More than a year
14%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising both the app's functionality and the exceptional customer service provided by the support team. Customers appreciate the ease of use and customization options offered by the app, especially for managing subscription boxes. The support team is highlighted for their quick responses, innovative solutions, and willingness to go above and beyond to help users with any issues they encounter. Users also mention the proactive approach of the support team in identifying and resolving issues before they become major problems. Overall, the app is described as a valuable tool for businesses, with users expressing high satisfaction and a strong intention to continue using it.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
I've been using Withfriends for over 3 years, and it's been fantastic. I use it to manage membership tiers that include annual, quarterly, and monthly merch boxes. The team has been super supportive and responsive, always there to help with any issues. They've also introduced new features that I didn't even know I needed, making the app even more useful. Withfriends has increased my bottom line and generated stable and consistent revenue for my business. Highly recommend!
Jan. 31, 2023
i have installed this app recently and since i had a lot of questions i had to contact customer service a lot of times. they helped me immediately every time, helped find solutions fitting for my store and always super friendly and helpful. I would give 6 stars if i could!
June 23, 2022
I use this app to manage multiple tiers of subscription boxes. Before I knew I even had an issue, the team found it, reported it to me and came up with solutions in a matter of days. Very great product and even better support. My most recent issue was with a bug with Shopifys code and Joe from support helped fix it in less than a day. The support team is truly about innovative ideas and fixes for numerous issues. Joe was even honest when he said there was a small oversight on their end and immediately offered 3 different solutions. He also heard me out when I had an idea on how to add more value to my store and was a great mentor in making sure everything was set up properly. This team is great and I cannot begin to say enough great things about this product. AWESOME job!
May 22, 2022
The app & customer service is amazing! I love the fact that my customers can customize their own sub
May 3, 2022
If I could give this more than 5 stars, I would. Not only are there so many features with this app that make this customizable and absolutely perfect for my business, the customer service is literally the best I have ever received with any service I've ever used. I received a call while I was setting up asking if I needed any assistance, and the response time with chat assistance is fantastic. They always have an answer for my issues, even when I come to them with odd problems. I will use them for as long as I have a business.
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