Auto Tags ‑ Smart Collection for Shopify

Auto Tags ‑ Smart Collection

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Rating

3.7

feedback

3

Reviews

chart

#9,111

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Users who rated the app positively highlighted the excellent customer service they received when facing issues. The team was quick to resolve problems and provided detailed explanations, earning high recommendations. Additionally, users found the app easy to use for creating store flows and adding tags, with responsive customer support. On the other hand, a negative review mentioned that the app caused damage to CSS and theme functionalities, making uninstallation challenging. The lack of response from customer service and reported aggressive behavior when interacting with the developer were also noted as drawbacks.

Highlights

Excellent customer service and quick issue resolution
Ease of use for creating store flows and adding tags
Negative impact on CSS and theme functionalities
Lack of response from customer service
Reported aggressive behavior from the developer

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2022

Using the app for my website and it's working quite nicely. The service I received when something went wrong was the most significant. The team was fantastic; they quickly resolved the issue and created a video with extensive explanations. It comes highly recommended from me.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Really good app to make flows for your store. We use it for add tags. Easy to use and very responsive customer support

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 31, 2021

This app damaged a bunch of functionalities in my CSS and Theme. Uninstalling the code was a nightmare, and the customer service never replied. Be aware of these apps and developer, when they do reply, they are aggressive and avoid helping you at all costs.

Using app

2 minutes

Total reviews

13

Average rating

3.4

Developer Reply

It's a backend app so it won't change anything on your front store (CSS or theme). We received many 1 stars reviews from you for all our apps. It's unfair & we will raise this case to Shopify.

All reviews

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