Auto Tags ‑ Smart Collection for Shopify

Auto Tags ‑ Smart Collection

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Rating

3.7

feedback

3

Reviews

chart

#9,336

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The app receives mixed reviews from users. Positive feedback highlights the app's effectiveness in creating flows for the store and its ease of use. Users appreciate the responsive customer support and quick resolution of issues, with one user mentioning the fantastic service received. However, negative reviews point out that the app caused damage to CSS and theme functionalities, making uninstallation a challenging process. Additionally, the lack of response from customer service and reported aggressive behavior from developers are concerning aspects highlighted by dissatisfied users.

Highlights

Effective in creating flows for the store and easy to use
Responsive customer support and quick issue resolution
Damage to CSS and theme functionalities
Challenging uninstallation process
Lack of response from customer service and reported aggressive behavior from developers

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2022

Using the app for my website and it's working quite nicely. The service I received when something went wrong was the most significant. The team was fantastic; they quickly resolved the issue and created a video with extensive explanations. It comes highly recommended from me.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Really good app to make flows for your store. We use it for add tags. Easy to use and very responsive customer support

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 31, 2021

This app damaged a bunch of functionalities in my CSS and Theme. Uninstalling the code was a nightmare, and the customer service never replied. Be aware of these apps and developer, when they do reply, they are aggressive and avoid helping you at all costs.

Using app

2 minutes

Total reviews

13

Average rating

3.4

Developer Reply

It's a backend app so it won't change anything on your front store (CSS or theme). We received many 1 stars reviews from you for all our apps. It's unfair & we will raise this case to Shopify.

All reviews

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