Winter Park Cycles review for WorkMate
Aug. 10, 2025
Shopify's online tools are incredible, but their lack of Point of Sale functionality was a concern for us. WorkMate has filled that void, and then some. Shopify is lucky to have them in the mix. Without them, Shopify would not have worked for our business, or we would have had to run split platforms for sales and service. We self-implemented WorkMate during our peak summer season - migrating almost 10,000 SKUS from Lightspeed Retail/Ecomm to Shopify/Workmate. It was quick and easy to get up and running. We were able to get operational functionality on day one, and then we've made tweaks along the way. Out of the box was good, but with the tweaks, it's great. We are 60% online sales and 40% in-store with a lot of service work (work orders). We also do a lot of custom builds and service work for our customers. That frequently requires special ordering products that we may not have in stock, and that requires knowing what to order, what's order, and when that product has arrived.. With the tools WorkMate provides us, and the cross referencing from Work Order to Special Order to Purchase Order and back to the Work Order, we'll be able to manage all our projects and service requests in one place Great "app." I use quotes because it's so robust that it probably shoudl be called a platform.