Wowcart ‑ Slide Cart Drawer

Thank you for your wonderful feedback! We're thrilled to hear that Nadeem provided awesome assistance and resolved all your concerns, ensuring everything works perfectly on your website. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes. Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis. Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire. En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire. Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles. Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt. Pour toute question supplémentaire, veuillez nous contacter à [email protected] ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider. L'équipe de support Helixo

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support. Providing excellent service is our top priority, and we're here to assist you whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app. Thank you for bringing this to our attention. However, it seems we haven't been contacted through our customer support email, [email protected], regarding this particular issue. To ensure a swift resolution, we kindly request that you reach out to our support team directly at [email protected]. This will enable us to assist you more efficiently and effectively. Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues. If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely. Should you choose to proceed with this approach, please don't hesitate to send us an email at [email protected], and we'll assist you every step of the way. Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience. -Tinu, Customer Support Lead at Helixo.

Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent. Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team