Rating

2.6

feedback

23

Reviews

chart

#9,392

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    13%
  • Less than a year
    61%
  • More than a year
    26%

Reviews Summary

The reviews for the InkPod/WowFulfillment Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include great products, good prices, excellent customer service, quick response times, and easy-to-use design interfaces. Users appreciate the quality of the products, the proactive support team, and the variety of items offered. On the other hand, negative reviews mention issues with order processing, long wait times, lack of communication from customer service, and discrepancies between the received products and the design files. Some users experienced frustration with delays, incorrect orders, and poor resolution of issues.

Highlights

Positive aspects highlighted include great products, good prices, excellent customer service, quick response times, and easy-to-use design interfaces.
Users appreciate the quality of the products, the proactive support team, and the variety of items offered.
Negative reviews mention issues with order processing, long wait times, lack of communication from customer service, and discrepancies between the received products and the design files.
Some users experienced frustration with delays, incorrect orders, and poor resolution of issues.

Rating Breakdown

  • 5
    78% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (5 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 5, 2026

I placed an order on January 22nd, 2026 and the status is still showing as “In Production”. I’ve sent multiple emails and text messages and have received no replies. This is a bad way to do business, my customers are frustrated and want their orders or at least to know when their orders will ship. I have two orders for blankets that had the wrong size shipped to the customer. I sent an email with pics of the blankets and have not received a response. This is not a good way to conduct business.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 25, 2026

I have an order that's been in production for weeks and I have no way to contact customer service. The order isn't progressing either. It's very disappointing and makes me look bad in front of my clients.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 16, 2024

Great Products, Great Prices and Great Customer Service !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

I've been using Inkpod/WowFulfillment for years now — their products, timelines and customer service are UNREAL. The design interface and mockups are also superb — I love it when the mockups are so good I can start selling straight away. Very highly recommended!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Great service and experiences with Ink POD. I've used them for a few years now with great results. Customers happy. Any problems sorted quickly and easily.

Using app

About 3 years

Total reviews

6

Average rating

4.5

All reviews

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