UniqueLo review for Wukusy ‑ Indian Dropshipping

Dear UniqueLo, Thank you for sharing your feedback with us. We truly regret to hear about your experience, and we appreciate the opportunity to address your concerns. We sincerely wish to share that, on very rare occasions, and only in accordance with our policies, we might in a situation where it becomes necessary to cancel an order. This could be due to reasons like inadvertent pricing issues, non-serviceable pin codes of buyers, or unexpected operational challenges. We understand how disappointing this can be, but in such cases, we always ensure a full refund is promptly processed to minimize any inconvenience. Regarding product quality, we want to assure you that we are committed to providing only high-quality products. Each item undergoes strict quality control before shipment to meet our standards. However, in rare cases where issues arise post-shipment, such as defects or damages, we request customers to share a clear unboxing video and relevant documentation. This helps us resolve the matter efficiently by offering a replacement or refund, as appropriate to the situation. We acknowledge your concerns regarding remittance timelines and support. We strive to process remittances and provide timely assistance. Delays may occur on occasion due to reconciliation processes or other unavoidable factors. We greatly appreciate your feedback, as it helps us continuously improve and deliver a better experience for all our customers.