Rating
2.8
feedback
56
chart
#3,086
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
16%
-
Less than a month
38%
-
Less than a year
27%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, some users find the app easy to use and appreciate the integration with Twitter for promoting products. They mention that the setup process is straightforward and that it helps them showcase their products effectively. However, on the negative side, many users encounter issues with the app not syncing properly with their Shopify store. Some users report difficulties in uploading products, catalog disconnectivity, and problems with the UI. Additionally, there are complaints about the lack of support, with users struggling to get assistance when facing issues. Overall, the app seems to have potential for seamless integration with Twitter for product promotion, but there are significant issues that need to be addressed to improve user experience.
Highlights
Review RSS Feed
All reviews
Sept. 26, 2025
is terrible to use. not easy to upload your products, shop manger does not recognize products
Hi Last Stand Hats, thanks for the feedback. Our team looked into this for you and are seeing that your shop and products are successfully connected and synced into our Shopping Manager. However, your X ad account still isn't connected. Can you share additional details on the issue or error you're seeing? Would love to help you get this resolved ASAP. Please feel free to reach out to us via our support email (merchant-support@x.com) so we can directly work with you as well.
Aug. 20, 2025
high key does not work
Hi Chipped Social - Thanks for taking the time to test our app and leave a review! We rolled out some feature improvements for the app recently that should provide a better experience. Can you share more details on the issues you were facing so we can look into them?
Aug. 18, 2025
Hopeless. I had high(er) hopes after joining an AMA on X about how the ads are now Grok-assisted, but the same UI issues exist. My catalog is always disconnected when I go to check it (on the Shopify side). It reconnects, but none of the recent products show up on the X side. I deleted and retried, but same issues. When I try to create an ad, I'm forced into a generic carousel-style ad, that's pulling ancient products that have no relevance to our audience on X. Compared to Google and Meta (neither of which are perfect), the X integration seems very buggy, and for us, unusable, since I want to advertise a specific set of products.
Hi Abstract Ocean, thanks for taking the time to leave a review and share detailed feedback (and tuning into the AMA)! We made some recent updates to our app that should stabilize the experience. We’d love for you to retry the app. If you’re still experiencing any issues, please let us know and we can reach out directly and work through this with you.
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