Xcatalog ‑ US&CA Dropshipping for Shopify

Xcatalog ‑ US&CA Dropshipping

Dropship fast Shipping premium products from USA & Canada

Rating

4.2

feedback

6

Reviews

chart

#1,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting excellent customer service, easy-to-use UI, smooth functionality, and frequent updates. Users appreciate the app's beautiful design, updated products, and fast shipping. However, there is a negative theme regarding high prices due to currency conversion, leading to dissatisfaction and frustration. Some users also mentioned initial issues with the app but acknowledged that the developers were actively working on updates to improve its performance.

Highlights

Excellent customer service and prompt technical support
Easy-to-use UI and smooth functionality
High prices due to currency conversion
Frequent updates and improvements by developers
Initial issues with the app but ongoing efforts to enhance performance

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 28, 2023

Excellent customer service, very respectful and prompt in addressing any technical issues.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

It was great experience of using it for US dropshipping. UI is very easy to use and works very smoothly with the store.

Using app

2 months

Total reviews

14

Average rating

4.9

1 / 5 Share

Jan. 7, 2023

I dont really recommend this app, the prices are ridiculous!! I ship within Canada, so the currency conversion gives a sky high price for every product, who would pay more than $60 for a sweater, and a very simple one? No one! A pair of leggings comes to more than $40! It's too bad, I wanted to like this app, but the ridiculous prices are a big No, No for me! EDIT::: I wanted to give this a second chance, BIG MISTAKE, THESE PEOPLE ARE DAMN RUDE!!! TERRIBLE EXPERIENCE, DONT DOWNLOAD THIS APP, ITS THE WORST ONE IVE EVER ENCOUNTERED.... VERY HIGH PRICES AND TERRIBLE, RUDE CUSTOMER SERVICE!

Using app

About 8 hours

Total reviews

4

Average rating

4.0

Developer Reply

There are over 70,000 items on our our platform, some are high priced and others are lower priced, items would definitely have a higher price in CAD as they are originally in USD. There are leggings under $30USD available as well on our platform, with over 30,000 handpicked items from the USA alone, you simply had to check. Its easy to miss all these since you installed our app for only a few hours. Edit: Our customer support team spent hours answering all your questions, and without even using the app, you abruptly uninstalled the app and left a bad review about product pricing. Two weeks later you reinstalled our app with a list of the same questions we had spent hours answering in the same support thread, and once again without even connecting your store or using the app, you leave another inflammatory review. Since you never used the app, we are not even able to address or understand your concerns. Thank You

5 / 5 Share

July 29, 2022

Alright right back at it. A lot of issues in the get go but it seems to be running pretty smoothly now. They have been busy making tons of updates and it is worth the wait. I truly like this app., and everyone such at the developers putting it all together. The issues are little and the kinks can be worked out. That being said I like everything about this company. They work hard and they due try to help you as soon as possible.

Using app

About 2 months

Total reviews

83

Average rating

4.9

5 / 5 Share

Jan. 11, 2022

This app is so beautiful, please don’t give on this app. This is very needed. I just found this app today. The products and photos are so updated and I love that. The products are so amazing!!!!

Using app

21 days

Total reviews

1

Average rating

5.0

All reviews

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