Xcotton Post Purchase Guard
Solutions of shipping protection, return and extended warranty
Rating
5.0
feedback
247
chart
#1,097
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
30%
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Less than a year
68%
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More than a year
0%
Reviews Summary
The reviews for the xCotton Shopify App are overwhelmingly positive, highlighting its fantastic customization options, fast claims processing speed, reliable plugin, and excellent customer support. Users appreciate the seamless integration with their stores, the decrease in return rates, and the positive impact on conversion rates. The app is praised for offering protection at checkout, reducing customer complaints about lost or damaged parcels, and providing peace of mind for both customers and merchants. Additionally, the app is commended for its efficient handling of logistics disputes, responsive support team, and value-added services that enhance the overall customer experience and reduce operating costs.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
We’ve been working with xcotton for shipping insurance and extended warranties. Most of our customers choose the shipping insurance to cover lost packages or shipping damage. Whenever there’s a claim, their after-sales team responds quickly and handles it efficiently. Good service.
Feb. 10, 2026
Thanks to XCOTTON, we’ve eliminated logistics headaches for our users, helping drive more conversions. Our customers can shop with confidence, and we can operate with peace of mind.
Feb. 9, 2026
We’ve been using XCOTTON for a while, and the return & exchange process has been very smooth. The setup in Shopify is clear and easy to manage, and the workflow covers most real-world scenarios. Processing speed is fast, which helps reduce manual work significantly. Customer support is responsive and professional. Whenever we had questions, communication was efficient and solutions were provided quickly. A solid app for Shopify merchants who want a more organized and reliable return management system. Highly recommended.
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