Rating
5.0
feedback
206
chart
#1,314
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
29%
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Less than a year
70%
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More than a year
0%
Reviews Summary
The reviews for the xCotton Shopify App are overwhelmingly positive, highlighting its game-changing impact on handling shipping issues and after-sales disputes. Users praise the app for its seamless integration with Shopify, easy setup process, and reliable protection for both customers and merchants. The extended warranty feature is particularly appreciated for reducing after-sales costs and establishing healthier user expectations. Additionally, the prompt and effective customer support provided by the xCotton team is highly commended for resolving queries and claims quickly, further enhancing customer satisfaction and trust. Overall, the app is described as a must-have for online merchants looking to offer extra peace of mind to their customers and streamline their operations.
Highlights
Review RSS Feed
All reviews
Dec. 16, 2025
The best there is. All plugins should be built like this: strong, stable and easy to understand. xcotton sets the bar high.
Dec. 15, 2025
I’ve been using the Xcotton shipping insurance plugin for a while, and it really gives me peace of mind. It integrates smoothly into the checkout process without disrupting the customer experience. The coverage is clear, and when issues like delays or lost packages happen, the handling is efficient and straightforward. Overall, it’s a reliable and hassle-free shipping protection solution.
Nov. 28, 2025
The service is excellent! A reliable partner for both customers and brand merchants.
Nov. 28, 2025
Highly recommend this app! ! ! Before this, I had several disputes over damaged or lost packages, which made me very distressed. But since installing this app, these problems have been easily solved.
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