All reviews

Rating Breakdown

  • 5
    100% (236 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 97% (230)
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5 / 5 Share

April 17, 2025

Good

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2025

As a Shopify merchant, I recently started using the Xcotton plugin, and the overall experience is very good. The after-sales guarantee is very good: customers can apply for claims by themselves after the order is completed. The system also provides a "transportation guarantee" function, which effectively reduces refund disputes caused by lost or damaged items. It is suitable for cross-border merchants and has higher customer satisfaction.

Store

HOVSCO

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 15, 2025

xCotton Post Purchase Guard is a fantastic addition to my Shopify store! Easy to install and set up, it offers customers peace of mind with post-purchase protection, reducing refund requests and boosting satisfaction. The app is user-friendly, with a straightforward interface and helpful analytics. Plus, the customer support is top-notch. Highly recommend for any Shopify store looking to enhance customer trust and loyalty!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

After using Xcotton, I just had to leave a glowing review! This insurance tool integrates seamlessly with our e-commerce system, and its interface is intuitive and easy to use. The insurance plans it offers give customers greater peace of mind when shopping, and our store's positive review rate has increased by 10%. The pricing is transparent and fair, and the claims process is efficient—it truly solves the challenges of e-commerce logistics protection. I’ve already recommended this fantastic tool to others in the industry!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

We've been using the Xiaomianhua insurance plugin on our independent store, and it's been a great addition to our customer experience. The integration is smooth and doesn’t interrupt the checkout process, which is really important for maintaining conversion rates. Customers appreciate having the option to add insurance for extra peace of mind, and we've noticed a decrease in post-purchase concerns around lost or damaged items. The plugin is lightweight, customizable, and the customer support has been responsive whenever we had questions. It’s definitely a useful tool for stores looking to build trust and offer an added layer of protection for both the business and the customer. Highly recommended for Shopify merchants who want a simple but effective insurance solution.

Store

totwoo

Using app

3 months

Total reviews

12

Average rating

4.7

5 / 5 Share

April 10, 2025

Xcotton has transformed how we handle shipping protection! The setup was incredibly smooth, and the app integrates perfectly with our online store. We love the flexible insurance plans—they make it easy to offer tailored coverage that fits our customers' needs. Our shoppers really value the added peace of mind, and we’ve seen fewer shipping-related issues since using Xcotton. The pricing is competitive, and the customer support team is always responsive and helpful. If you want a hassle-free way to boost buyer confidence and protect your shipments, Xcotton is an outstanding choice. 10/10—would definitely recommend!

Store

Canoly

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

The xCotton app is absolutely fantastic! There is a lot of customer demand for this, and it runs smoothly, rarely encounters any bugs, and the developer updates it in a timely manner. Highly recommended to all friends who need this feature!

Store

Rattan

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2025

Xcotton has transformed how we handle shipping protection! The setup was incredibly smooth, and the app integrates perfectly with our online store. We love the flexible insurance plans—they make it easy to offer tailored coverage that fits our customers' needs. Our shoppers really value the added peace of mind, and we’ve seen fewer shipping-related issues since using Xcotton. The pricing is competitive, and the customer support team is always responsive and helpful. If you want a hassle-free way to boost buyer confidence and protect your shipments, Xcotton is an outstanding choice. 10/10—would definitely recommend!

Using app

11 days

Total reviews

7

Average rating

4.9

5 / 5 Share

March 27, 2025

I've been using xcotton for a while now, and I have to say it's one of the most user-friendly and reliable apps I've come across. The interface is clean and intuitive, making it easy to navigate and get things done quickly. What really stands out, though, is the excellent customer service — the team is always responsive, helpful, and truly cares about the user experience. Whether you're just starting out or using it for more advanced needs, xcotton delivers consistently great performance. I’m really happy with it and would definitely recommend it to anyone looking for a solid and trustworthy app!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2025

The Xcotton APP has brought us significant assistance, not only boosting consumers' purchase rate but also addressing numerous post-purchase issues for customers, delivering an excellent shopping experience for consumers.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

As a loyal user of cross-border e-commerce, I have been looking for a way to make my store more secure and worry-free. Until I found this Xcotton freight insurance APP plug-in, it completely changed my store shopping experience! One-click insurance, simple operation, perfect integration of the plug-in and the shopping platform, one-click check can be insured when placing an order, no additional operation is required. Whether the product is unsuitable or has quality problems, the return shipping costs can be reimbursed, and you no longer have to worry about the return costs! The entire claims process is completed online, without the need for cumbersome paper materials, saving a lot of time. Compared with the high international shipping costs, the insurance premium is almost negligible, but it can provide strong protection for shopping. Feel free to consult if you encounter any problems. The customer service responds quickly and answers professionally, which makes me feel very considerate. Xcotton not only makes my shopping more secure, but also helps me save a lot of return shipping costs. Whether you are a novice or a veteran cross-border shopping expert, I strongly recommend using it!

Store

NUNOO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2025

This product is a good solution to our tailgate logistics delivery in the breakage, stolen at the door, and then difficult to claim the pain points, a good product!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2025

Xcotton is an excellent shipping insurance app The setup process is straightforward, and the app integrates seamlessly with your store. It offers clear and customizable insurance options, allowing we to protect shipments without complicating the checkout process. Customers appreciate the added security, and it’s been a great way to build trust and reduce disputes. The pricing is fair, and the support team is quick to assist with any questions. If you’re looking for a reliable way to offer shipping insurance, Xcotton is a top choice. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

The user experience is excellent! The customer service colleagues we worked with were very patient, provided quick feedback to our inquiries, and the claims process was highly efficient. Highly recommended!

Store

ULANZI

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 2, 2025

The Xcotton app has been a useful tool for our ebike business. It’s simple to use and provides good customization options, helping us create a better shopping experience for our customers. We’ve seen an increase in customer confidence, particularly for higher-priced ebikes, which has positively impacted our sales. Their technical support is responsive, and after-sales service has been reliable. Overall, we recommend Xcotton for businesses looking for solid logistics insurance and dependable customer support

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

After using it for a while, I found that the claims processing efficiency was very high and the process was very simple. There were professional staff to liaise with me, which saved me a lot of trouble.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

The platform operation is very intuitive. The transport guarantee function is excellent, and a considerable number of customers choose this service when placing an order. In the context of the global station, it effectively reduces the risk of international transportation. Moreover, it does not conflict with the compensation of the logistics company, ensuring double-layer protection and providing unparalleled security!

Store

Wanbo

Using app

About 1 month

Total reviews

2

Average rating

5.0