All reviews

Rating Breakdown

  • 5
    100% (204 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (197)
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5 / 5 Share

Sept. 17, 2025

xCotton makes the whole process effortless. Policies and claims are handled automatically, saving us tons of time on support so we can focus on scaling our business.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Professional support and efficient collaboration.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Really glad I added xCotton to my store. Setup was quick, it runs smoothly in the background, and adds real protection for both me and my customers. The automated features save time and the support team is always helpful. Definitely worth it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Xcotton perfectly demonstrates the combination of technical strength and caring service. The developers are highly competent, solving technical challenges quickly and accurately. The customer service staff are full of patience, always thinking from the customer's perspective to ensure every issue is completely resolved.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Xcotton made the claims process fast and effortless. Their dependable service gives me complete confidence and peace of mind with every shipment.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Excellent app, works perfectly.

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 12, 2025

Xcotton is incredibly user-friendly. From our merchant management backend to the customer journey from front-end purchase to after-sales claims, every step is designed to be intuitive, clear, and smooth. The meaning of technology is to make complex things simple, and Xcotton does just that.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Xcotton provided an extremely quick and hassle-free claims process. Their service is highly reliable and gives me great peace of mind for my shipments.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Reliable protection and smooth collaboration with Jenny

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

I’ve been using xCotton Shipping Guarantee for some time now, and it’s made a noticeable difference to my store. The app runs smoothly in the background, offering extra protection for my customers without disrupting their shopping experience. Since implementing it, I’ve seen an improvement in conversion rates, as customers feel more confident about their purchases. The support team is also fantastic—quick, friendly, and always ready to help. Highly recommend this service for any seller looking to enhance customer trust and boost conversions.

Store

WYBOT

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

The setup process is very simple and beginner-friendly. They have dedicated staff on hand to answer any questions. This significantly increases customer trust, improves overall conversion rates, and provides secure after-sales service for subsequent customers.

Store

CHAIRUS

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Very good APP for my store. they help me a lot . thanks Xcotton Team.

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Xcotton's claims process is impressively quick—resolutions happen almost instantly, drastically reducing downtime.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

After further investigation, we found out that Xcotton is backed by a partnership with a world-renowned insurance group. This means that claims settlement is not just empty talk, but is backed by strong financial guarantees. We can confidently promise our customers: "As long as you are insured, there will be a guarantee." This confidence is given by Xcotton.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

The xCotton Shipping Guarantee service has significantly streamlined our after-sales process. The support team's exceptional responsiveness and handling capabilities efficiently resolve shipping disputes. This service not only boosts consumer confidence and satisfaction, but also effectively reduces operating costs and post-sales pressure for us, creating a win-win for all parties.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I’ve been using xCotton Post Purchase Guard for a while now, and it has quickly become one of the most valuable tools in my store. The app runs smoothly in the background without any complicated setup, and I love how it adds an extra layer of protection for my customers without disrupting their shopping experience. Since enabling it, I’ve noticed fewer customer concerns and more repeat purchases, as shoppers clearly feel more comfortable buying from a store that offers this kind of safeguard. It’s a simple feature, but the impact on customer satisfaction and loyalty is huge. On top of that, the support team is outstanding — they check in, answer questions quickly, and genuinely care about helping merchants succeed. It feels like having a reliable partner by my side.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Als Nutzer der Anwendung „xCotton Post Purchase Guard“ muss ich zugeben, dass sie bemerkenswert benutzerfreundlich ist. Die Entwickler haben mir detaillierte Anweisungen zur Verfügung gestellt, die den Prozess erheblich vereinfachen. Darüber hinaus lässt sie sich nahtlos in meinen Online-Shop integrieren und präsentiert den Kunden während des Bezahlvorgangs übersichtlich die Option. Ich muss diese Anwendung wirklich loben.

Store

Marstek

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Great service for both customers and sellers. Highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

We highly recommend the xCotton Shipping Guarantee, which we've been using! Their customer service team is incredibly helpful, always providing quick and friendly assistance. It gives you peace of mind when ordering, and confidence in our delivery.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Xcotton has significantly reduced the burden on our after-sales customer service staff in handling logistics disputes. Xcotton is more than just a tool; it's our "safety net" for maintaining customer relationships. Highly recommended!

Using app

14 days

Total reviews

1

Average rating

5.0