L.F.J review for Xena: Live Support Inbox w/ AI
Nov. 13, 2023
Mind blown ! When first looking at xena I thought the UI was a bit basic, but that is the beauty of it. I had a small issue with my products syncing so that Xena could recommend products, but Geetansh resolved the issue within 24hours. It seems that the app does not yet sync inventory, but it is a feature to come in the following weeks and something that I am looking forward to ! The UI is a basic screen where you can train your chat bot and enter your Q&A's .. the Xena does all of the hard work ! I have hundreds of lisings of all types and sizes of jewellery and Xena is able to accurately suggest jewellery to customers in a professional way. I have only just started using the app, but it already feels like it is going to be an invaluable tool in my business's strategy. Thank you for offering this for free, I'm on board for the journey !