Rating
2.1
feedback
3
chart
#13,540
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Xendo app are mixed, with one user expressing dissatisfaction due to high fees not mentioned upfront, while others praise the app for simplifying IOSS processes and providing excellent customer service. The negative aspect highlighted is the unexpected setup and transaction fees, which may not be suitable for small suppliers. On the positive side, users appreciate the support provided by the Xendo team, particularly mentioning the helpfulness of their account manager, Harry. The app is commended for its professional service and assistance in navigating the European market.
Highlights
Review RSS Feed
All reviews
Oct. 28, 2025
Warning: Not for small suppliers!!! Setup fee of £250, and a minimum monthly transaction fee of £300 which is not mentioned anywhere in the setup or advertising
Aug. 6, 2024
Takes away the headaches of dealing with IOSS as everything is looked after by Xendo. Our AM Harry has been extremely supportive during onboarding and beyond.
Feb. 28, 2024
A very professional and very much needed service! Well done Xendo! The customer service from our initial phone call, right through to completion has been faultless. Harry, our point of contact at Xendo was extremely helpful and I cannot fault his service. Get on board with this British based company and get back into Europe! It's a huge market and Xendo has reopened the door for small businesses like ours. Simon Gilboy www.gilboys.co.uk
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