MyFooDen review for Xero

1 / 5

April 5, 2022

Xero integration is grossly deceitful! If you run a Shopify store and have multiple transactions with varying VAT rates or if not all your transactions are either with VAT or without VAT, than this app will not work for you at all. On top, it will cause costly troubles. Our experience so far has been terrible and the integration caused us to declare WRONG vat return figures. Before they say we were supposed to check each box and each transaction line behind it, we say: Are you not our "beautiful online accounting software" that is supposed to "seamlessly automatise" transactions? Apparently not. Here are the highlights of our experience with them so far: 1. First, they claim to be a "beautiful online accounting software", yet EVERY TIME we interact with them, either by call or through a case, we are being referred to seek advise from a qualified/professional third party accountant. REALLY? We thought that is what Xero is and this is what Xero claims, obviously, flagrantly deceitful. 2. It does not sync your shopify transactions correctly. You will end up with multiple transaction lines with no information on which one has VAT attributed and which one does not. Very deceitful. 3. They claim you will save time by eliminating the stress of manual data entry. WRONG and deceitful. This is exactly what they asked me to do when confronting about the errors and troubles the integration brings along. We do not recommend Xero, based on the points above.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We are sorry to hear that the integration didn't meet your needs. Based on feedback from customers, we’ve released improvements to the integration’s sales tax functionality - now supporting businesses like yours with multiple, varying VAT rates. If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/uk/app/shopify#overview We have also improved our support content, so if you have further questions, please head over to Xero Central: https://central.xero.com/s/article/Connect-to-Shopify - we’d be happy to help. Thanks, Xero App Store Team

Xero for Shopify
Xero
3.8 star
37 reviews

Beautiful online accounting software

Developer
Shopify App Store