All reviews

Rating Breakdown

  • 5
    62% (8 ratings)
  • 4
    8% (1 ratings)
  • 3
    15% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2023

I’m still testing this app, but I find it very intuitive and flowing, both for me and the customer. I only encountered some technical difficulties, but in a short time and with a lot of patience the team helped me

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 13, 2023

when updating the settings it wont allow me to save as it says "some fields are invalid". it doesn't highlight what fields are invalid.

Using app

About 10 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello. We have received your review and have updated the app to make sure the "some fields are invalid" error being fixed. Let us know what else we can do to improve your experience with XO Booking services. Look forward to hearing from you at [email protected]

5 / 5 Share

May 26, 2023

This app is really good and so is the service! Thanks again for the customisation and quick response.

Store

Burgeon

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Great customer service. They helped fine tune all of my booking details. Would recommend this booking app to any service based business.

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

April 25, 2023

Nice app, but it will be really nice if it doesn't sit on my home page. How can I get it to have its own product page and navigation on Shopify? Its messing up my homepage

Using app

9 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 4, 2023

incredibly impressed and happy with Chance and the XO app. it's an elegant looking booking form, easy to install and for every question i've had, Chance got back to me right away and addressed each issue kindly and efficiently. many thanks for the excellent service, super appreciated and so happy to have found you, mm

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Still testing, but got an issue with the schedule information tab in the app (it wouldnt update at all) and asked for their help. They quickly replied and get to work on the solution. It was a weekend and still by Monday it was working perfectly fine. Thanks a lot for the help!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Overall, very good! My only issue with the app is that it lists all the offered services on a single form. An example would be if I were running a hotel and restaurant and using this app, customers would have to book rooms and reserve tables from the same form. It could be potentially confusing.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for using our app XO Booking services and leaving an awesome review. That’s a good idea you have there for stores with services in many categories. We will add the feature to our app’s roadmap. In the meantime, you can contact us at [email protected] if you have any other suggestions.

1 / 5 Share

Feb. 2, 2023

I cant even open the app to set it up. Not a great first experience. Hopefully support is legit and can help.

Using app

10 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi, I think you have an adblock plugin, it might block the app. You can try to disable it or test the app on a different browser.

5 / 5 Share

Jan. 31, 2023

It just does what it's meant to do, in a simple and effective way. Which is a great thing considering that it's free! Moreover, it has a surprisingly fast and efficient Service Support, which fixed my front-end issues in minutes!

Using app

19 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 25, 2023

the app is fine but I unable to update Work time on frontend, in the backend I unchecked Monday and Friday but in the frontend it's available.

Using app

17 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thanks for using our app and leaving a review. I just checked your store and saw it works. There is no available time on Monday and Friday. Maybe it's because you set different dates at a service level and global settings level? Then you just updated the global settings. You can contact me at [email protected] if you have any other questions :)

5 / 5 Share

Dec. 24, 2022

Great app and very efficient customer support. I had a minor issue during the installation in our shop and they solved it in a single day! The app is ideal for businesses that need appointments or services within the day, but I highly recommend to developers to implement day-services and give rental options. That would be perfect! I stay tuned :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Luigi for the using our app XO Booking services and giving such a positive review. We will keep updating XO Booking services in the future, so stay tuned for more features. If you have any other suggestions, send us through [email protected]

4 / 5 Share

Dec. 12, 2022

I liked it, but the problem is how do I customize the available time slot for each services separately. As an admin I should have the access to change and assign different time slot for all the services. So is there any ways to do it ?

Using app

10 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thanks for using our app and leaving a review. In the roadmap of improving XO Booking, we are planning to add the feature of Adjusting service’s working time in just a few weeks from now. We will continue to add features that business owners like you need for a service business. Stay tuned, and if you have any other ideas on improving XO Booking services, send us through [email protected] Best regards, Xotiny team