Rating

4.6

feedback

140

Reviews

chart

#5,871

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    54%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ease of transferring products from Amazon to Shopify, time-saving features, and excellent customer support from individuals like Rohit. Users appreciate the app's ability to import large quantities of SKUs accurately and efficiently. However, negative aspects mentioned in the reviews include issues with customer service responsiveness, security concerns related to login methods, and occasional glitches in the import process. Some users also faced challenges with incomplete imports or difficulty in re-fetching new products from Amazon.

Highlights

Ease of transferring products from Amazon to Shopify and time-saving features
Excellent customer support and accurate SKU imports
Issues with customer service responsiveness and security concerns
Challenges with incomplete imports and difficulty in re-fetching new products from Amazon
Glitches in the import process and concerns about the app's readiness for production

Rating Breakdown

  • 5
    87% (122 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 11, 2025

Final Review: Happy with Pankaj's support. He has guided me to verify the import as well and I can confirm that all my products are correctly imported. I reserved one star for not having an option to import inactive products without contacting support - and because of the exposed login method. Review #2: For the past two days, have been in touch with Pankaj to resolve the issues one by one. As he mentioned, the initial issue was caused to API issues with Amazon and proceeded to import all products in stock. However, there is a caveat (as also mentioned in support documentation) - the app does not import out of stock/inactive products, and the only way to do that is by requesting on email. There's also a security flaw in the plugin. Logging in with the store URL exposes the dashboard of the tool without any other auth. This means that settings can be tampered with for known stores who are using this app. This isn't a big problem for me as I am using it only for import and will remove it post the import. However, I plan to use it on several other of my stores - and this raises a valid security issue. Review #1: The tool failed to connect to our amazon.com superadmin account - showing an error after redirecing from the amazon.com permissions page as follows: "There was an error...Please try again." If this was such as generic issue - please add it to FAQ

Using app

About 2 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

March 2, 2024

Bonjour je suis Fondateur de boutique vision royal www.boutiquevisionroyal.ca J'ai connecté ma boutique à votre plate-forme et le même jour j'ai desintaler la l'application sans l'utiliser vous m'avez charger 310,83 $ à cause de vous je suis obligé de fermer ma boutique car je ne vais pas payer cette facture injuste je ne peux pas payer pour quelque chose que j'ai même pas utilisé alors gentille je vous demande de retirer cette facture la silteplait car ma boutique risque de fermé car je ne paierai pas cette facture là merci de votre compréhension

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

July 14, 2023

I've been happy with the easy of transfer from Amazon to Shopify. I am still trying understand how Shopify syncs with amazon to maintain my inventory.

Using app

14 days

Total reviews

2

Average rating

4.5

2 / 5 Share

April 19, 2023

Terrible customer service. Cant get through to Anyone and its so frustrating. Once they get back to you and you answer some questions they make you wait to get back to you.

Using app

6 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 27, 2023

This app worked great for me and saved me tons of time. They located all my Amazon items and it was a cinch to add them to my Shopify account. It's a no brainer!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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