XPO LTL Freight Quotes
The reviews for the Eniture shipping app are mixed, with some users praising the excellent service and benefits it provides to their company. Customers appreciate the ability to speak to a human representative for immediate assistance with functionality and implementation. However, there are concerns about the manual data management process, including the need to manually enter weights and the lack of recognition for weights already loaded into Shopify. Users find the editor form difficult to access and criticize the batch download and upload process for updating data. While the rates work well when the data is correct, the app does not streamline the data administration process effectively. Additionally, some users find the accuracy of the LTL quotes to be inconsistent, making it challenging to determine discrepancies.
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data management is too manual. 1) weights have to be manually entered, they do not recognize the weights you have already loaded into the Shopify product data 2) there is no easy way to get to the editor form. so the only way to update data is the poorly-designed batch download and upload process 3) when the data is correct the rates work well, but they do not help streamline the data administration process at all
Eniture does an excellent job with their shipping apps and their service is second to none. They have benefitted our company tremendously!
Have called several times with questions on functionality and implementation and have been able to immediately talk to a human who could answer any questions I had. Highly recommended!
Thank you for your review. We aim to please! Our phone support is usually real-time, which you've enjoyed. If anyone hits our voicemail, don't despair. If we can't pickup immediately, we typically return calls within a few hours.
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