XPO LTL Freight Quotes
The reviews for the app are mixed, with some users praising Eniture for their excellent shipping apps and top-notch service, while others criticize the manual data management process. Users appreciate the immediate access to human support for questions and implementation assistance. However, some users find the manual data entry process cumbersome and inefficient, as weights have to be entered manually and there is no easy way to access the editor form.
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data management is too manual. 1) weights have to be manually entered, they do not recognize the weights you have already loaded into the Shopify product data 2) there is no easy way to get to the editor form. so the only way to update data is the poorly-designed batch download and upload process 3) when the data is correct the rates work well, but they do not help streamline the data administration process at all
Eniture does an excellent job with their shipping apps and their service is second to none. They have benefitted our company tremendously!
Have called several times with questions on functionality and implementation and have been able to immediately talk to a human who could answer any questions I had. Highly recommended!
Thank you for your review. We aim to please! Our phone support is usually real-time, which you've enjoyed. If anyone hits our voicemail, don't despair. If we can't pickup immediately, we typically return calls within a few hours.
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