All reviews

Rating Breakdown

  • 5
    99% (271 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 100% (274)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2023

We've used this app for years, and their support is so helpful! The templates offer a good variety of options for customized reports, and if you have any questions or issues, their support team will be on it in minutes! In the age of huge software companies responding to cases months later, or ignoring them completely, customer service like this is a breath of fresh air. Definitely worth the money, and so helpful for all of our monthly reporting.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Received excellent support in building a custom report for our team to pull orders to submit to our warehouse twice a day. Jason was quick and responsive to all of our asks and questions and set up the report we needed to reduce manual work in excel on our end.

Store

Halfday

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Absolutely outstanding app! I am incredibly impressed with this app's functionality and user experience. The customer support is top-notch as well. Anytime I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

We have been using Xporter now for a couple years with great success and ease. The customer care team is very responsive and provides exceptional follow through. We have had several reporting enhancements throughout the years and they have been on top if each time…Most recently, Harjeet has been great to collaborate with. Highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

The support team and behind the scenes are awesome. They always help us and find the solution/workaround to any question/issues we have, they get to the resolution very quick. Amazing team.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Absolutely LOVE this app! Makes my life so much easier and on top of that, the support that comes with it is TOP NOTCH! Jason went completely above and beyond to help me out. 150% recommend this app!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 26, 2023

Big upgrade from matrixify, has a lot more capabilities. CS is super helpful and prompt. Looking forward to using it more.

Store

Roark

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2023

Great customer support! We needed to make custom reports requiring a lot of liquid columns in order to print out labels for the Japan post, but none of the people on our team can code. Big shout out to Max, who was super kind in setting up the custom columns so quickly! Thank you!!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

I can't believe I lived without the app. These reports are so much more useful that Shopify's default reports. Full flexibility, so far I have got everything I have needed from these reports - access to all the columns and elements to modify and build my own reports. It is a MUST HAVE for all stores.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

Super Kundensupport, auch noch spät in der Nacht (meiner Zeit)! Ich habe jetzt schon einige ausprobiert, aber mit dieser App liege ich für meinen Datenexport richtig.

Using app

26 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2023

The guys are really easy to get in contact with and easy to work with. Jason was helpful and friendly

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

I had questions about pulling sales data from certain tagged line items 5minutes after installing the app. The support team answered me withing seconds, created a template of the report, and answered all my questions straight away. It works perfectly for what I need, and the support team is excellent!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Xporter is a fantastic solution for managing data and generating insightful reports that you can't get out of Shopify natively. Scheduling reports has been great for our weekly reporting purposes, and the Modd team has been super quick and helpful with assistance in configuring custom reports. Great addition to any store looking for a more comprehensive view of its data!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 21, 2023

The Xporter app has done a great job in providing customizable reporting for my needs. I ran into a problem and their customer service helped me out with everything I needed and answered all my questions.

Store

Wawa

Using app

Over 7 years

Total reviews

2

Average rating

4.0

5 / 5 Share

March 21, 2023

Jason was great! Attentive, quick and descriptive. Thanks for your help on fixing my report Jason!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Xporter app has highly customized reporting capabilities needed for any sized shopify brand. Support chat is super responsive and helpful with any custom request. Mandeep was super helpful in helping to set up automated reports for a specific recurring time period.

Store

L*Space

Using app

Almost 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Very efficient and great chat support. Helped me solve the questions and concerns I had regarding sales and discounts reporting.

Store

Forgano

Using app

40 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Have been using Xporter to extract orders/returns for a while. It was easy to set up the reports and once they are set up, the process runs smoothly. Also, whenever I need help, support team is quick to response and very helpful.

Using app

Over 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Been using Xporter now for a couple years and it not only performs well and does exactly what we need it to, we've also reached out to customer support and can confirm that support also is phenomenal! This app is well worth the money if you need something to generate any kind of report automatically for whatever purpose you may need. Highly recommended, and Jason from customer support is great!!!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

A very powerful way to get data out of Shopify in the format you need. Very flexible in terms of filters & liquid scripts to create the exact format you need. So its quite a big learning curve but the support chat is very helpful to guide you.

Using app

5 months

Total reviews

1

Average rating

5.0