All reviews

Rating Breakdown

  • 5
    99% (271 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 100% (274)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2021

Just started using this app but very impressed with the quickness of customer service. Useful for my needs so far.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

Jason was so helpful and this is so fast and easy to use :) The chat is very convenient for faster reply.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Not the most straight-forward user interface but in terms of reporting, this tool provides all the data I need. Chat support is super efficient, helpful and quick to respond!

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Feb. 8, 2021

This app is simply amazing. It is powerful, fully customizable to meet most any need and fairly easy to use and navigate once you dig into it and get the basics set up. Even if you do have some issues in navigating or setting up your desired template, Jason and the rest of the team are absolutely amazing, responsive, efficient, knowledgable and function at an exemplary level of speed and communication with the ability to communicate effectively in layperson terms to help you achieve whatever it is you are needing. In my case, I needed the ability to auto generate detailed reports in a specific format based on a number of varying factors and data points pulled directly from orders and the product information within those orders. I needed these reports to be automatically sent to me on a very regular basis of my choosing down to the day of week, hour and minute (it can even go down to the second, if needed). I HIGHLY recommend this company and this App after having worked with the app and their customer service/tech team for going on 2 weeks now from first contact.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your detailed feedback, we really appreciate you taking the time! The team is always here to help with setting up any advanced liquid fields, filters or schedules, please reach out if there is anything else we can assist with! -Jason

5 / 5 Share

Jan. 18, 2021

Great app, even greater support. Very responsive and effective. Thanks to the Modd Apps Team for helping reformat data to our needs.

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! It's been a pleasure working with you and your team over the years

5 / 5 Share

Dec. 11, 2020

Support has been great, and once I asked for help, I was able to pull the reports I needed. Seems like the solution we were looking for!

Store

LATHER

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Jason did a great job and had my report updated and fixed in minutes. without it, production stops so this was very helpful.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Jason has gone above and beyond to help us get our fulfillment center the data it needs from Shopify. Support has been the best of any app that we've used on this platform.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

When running weekly reports to analyze all aspects of our web orders the reports that have been specifically created for our needs have not only met our expectations but exceeded them. The support team and not only super responsive but completely helpful in all the questions I have thrown at them. Using Xporter has made our day to day, week to week and month to month business run much smoother.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

We use this app to import orders from shopify to our fulfillment platform. Their developer team always responds within minutes when we need help and always finds a solution. XML work can get really complicated and they are always super knowledgeable and helpful! They are great to work with! We've been using the app for almost 2 years and it can handle a lot of fluctuation in volume and unique data needs we have.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Best app for exporting orders automatically to suppliers. Their support is fast and they even have a live chat. Every company should take their example. Thanks guys!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Customer service is very helpful, to the point (without the additional nonsense I have seen on other chats that are wordy with little benefit to the conversation). Additionally, the new interface is so user friendly that I no longer have to guess at what I'm looking for, by far the best improvement.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Great app. Had an issue- was leery about email support. Jason answered my email within 10 minutes- asked for more info. 30 minutes later, replied with issue resolved. Jason ROCKS! Xporter ROCKS!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Superb app and even better support!! We use the app very regular and any tweaks we require, support have also been able to resolve! Highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

We have a very large set of data and this app allows to export pretty complex reports that we can't export from Shopify. Their customer support is very excellent!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

We have used this app since launching on Shopify and it has been wonderful. Staff has always been helpful and quick to respond with any questions we’ve had. Rarely any issues with the app.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Really great app that allows exporting reports with data not available in Shopify. Support is very helpful and quick to reply!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

Great tool! We needed to run a SBP report for a product that contained variants from a third-party app (not able to export this info through shopify reports) and their team helped us set up a custom report quickly. Would definitely recommend!

Store

Jo+Jax

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 22, 2020

We've just started using this app to export specific order data from the BOLD Product options app. It's exactly what we needed! The slightly tricky UI is made up for with excellent support.

Using app

5 days

Total reviews

9

Average rating

4.7

5 / 5 Share

March 5, 2021

This app is amazing. Even more important is the great support team behind the app. Extremely helpful & fast. 5 stars!! Update after more than 1 year: It's still a pleasure for us to work with these guys. One of the best Shopify apps out there with an amazing team behind it.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0