Xpressifi ‑ InvoiceXpress for Shopify

Xpressifi ‑ InvoiceXpress

Automate your Shopify invoicing with InvoiceXpress

Rating

3.2

feedback

5

Reviews

chart

#12,643

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include exemplary customer dedication, intuitive and easy configuration, and excellent customer support. Users appreciated the quick setup process and the availability of the team for troubleshooting. However, there is a negative review mentioning a lack of response to support requests, indicating a need for improvement in customer service responsiveness.

Highlights

Exemplary customer dedication and support
Intuitive and easy configuration
Quick setup process
Need for improvement in customer service responsiveness

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    20% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 80% (4)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 27, 2025

Using app

--

Total reviews

1

Average rating

4.0

1 / 5 Share

Aug. 18, 2025

Sent 3 messages requesting support and still no reply. Useless.

Using app

14 days

Total reviews

4

Average rating

3.8

Developer Reply

Hi there. I’m really sorry for the frustration here. We take support seriously and are concerned we didn’t see your messages. We searched our inboxes and phone logs but couldn’t find any request under your store name/email, so something likely went wrong in delivery. We’ll be adding extra monitoring and a fallback inbox to prevent this. Please email [email protected] and we’ll prioritize your case today. Thanks for giving us the chance to make this right.

5 / 5 Share

Sept. 25, 2024

Fiquei agradavelmente surpreendido com a dedicação exemplar ao cliente quando foi necessário fazer uma pequena costumização!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

App muito intuitiva e fácil de configurar em minutos e com apoio ao cliente 5 estrelas!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

We have been working with Rui and the InvoiceXpress team 5+ years now. The roll out of the new app was as painless as it could be. Took us a matter of 5 minutes and we were up and running. Rui and his team is always available to troubleshoot in the event that something goes amiss. Great app! Works perfectly for us (Portugal).

Using app

About 23 hours

Total reviews

1

Average rating

5.0

All reviews

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