Sagebrush Tack review for Xyla AI Social Media Autopilot

Dec. 13, 2025

I would put 0 stars if I could. While the free app was okay, I tried subscribing to see what the premium features were like. I found the posts to be off topic and poorly executed, and I cancelled my subscription after a few days. I then got my bill, which was over $400, none of the plans I tried even cost that much so it makes no sense why it's so expensive. Their website specifically says you won't be double charged if you switch subscriptions, yet that's exactly what happened. Their customer service said they would not refund me anything, as " Shopify have already taken their app store commission and we have also incurred AI costs from your account." On top of that, since I unsubscribed, I can't access any of the premium features anymore so their customer support is saying they won't refund me, PLUS I can't use the over $400- double subscription anymore. This app posted only a few posts which apparantly just cost me over $75 a post! Horrendous customer service and I hope everyone avoids this scammer company. Will be following up with shopify and disputing this charge since they won't offer support or refund if you try the subscribed options and don't like them. The free version has very limited features, not really worth using compared to just posting something yourself.