Rating

5.0

feedback

5

Reviews

chart

#11,180

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with customers praising the exceptional customer support provided by Axel from Yagi Software. Users highlight how fast and efficient Axel is in addressing issues and customizing the app to meet their specific needs. The app is highly recommended for businesses working one-on-one with customers, dealing with draft orders, and sending invoices. Customers appreciate the app's functionality in generating draft orders, displaying invoices, and saving time for both merchants and customers. The seamless integration of the app into custom themes and the quick response time from the support team are also mentioned as key strengths.

Highlights

Exceptional customer support from Axel
Efficient issue resolution and customization
App functionality for draft orders and invoices
Seamless integration into custom themes
Quick response time from the support team

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 9, 2024

Wow - customer is support is amazing!! I had an issue I couldn't figure out (mostly because I overlooked a small detail) and Axel was so fast to respond! Now it's exactly as expected and works like a charm! Definitely recommend this app especially if you're working one-on-one with some customers & draft orders are a huge deal!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

We just began using this app for a new wholesale ordering website. Axel was very prompt to help us get it set up correctly and troubleshoot an issue we were having on our end. We look forward to using it moving forward!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Just the app I was looking for! We send customers invoices to pay for their pre-orders. Some customers don't always get their emails, so the best way is for them to have access to the invoices made for them. We have a custom theme and the manual install didn't push the correct display. Contacted in and Axel replied right away and corrected the display. I asked if they can add reservation time stamps to display if the invoice has it, and they sure did. Thank you so much!

Using app

1 day

Total reviews

21

Average rating

5.0

5 / 5 Share

March 31, 2024

“Working with Axel has been an absolute delight. After downloading the two Yagi apps, Axel went above and beyond to ensure they functioned exactly as we needed. We had a query about displaying the first product name in the draft invoice on the list in it's own column, and Axel promptly addressed it. Thanks to Axel’s magic touch, our customers no longer need to open each invoice individually to see what it’s for or whether it is paid or not, saving them valuable time and increasing the usability of my site/app. Kudos to Axel! ”

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

We are building a complicated Shopify Plus B2B portal that include generating draft orders via API from a Field Services Mobile App. Yagi Draft Order Lister app has allowed us to expose the draft order to customers on the front end and more importantly Axel from Yagi Software has been amazing in supporting us and extending the app to incorporate some of our needs. Highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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