Rating

5.0

feedback

5

Reviews

chart

#16,945

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by Axel from Yagi Software. Customers appreciate the quick responses and assistance in setting up the app correctly, especially when facing issues or needing customizations. The app is highlighted for its usefulness in managing draft orders, generating invoices, and improving customer experience. Users also mention the app's compatibility with custom themes and its ability to meet specific business needs, such as B2B portals and pre-order management.

Highlights

Exceptional customer support and quick responses
Usefulness in managing draft orders and generating invoices
Customization and compatibility with custom themes
Meeting specific business needs like B2B portals and pre-order management
Positive user experience and high recommendation

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2024

Using app

4 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 9, 2024

Wow - customer is support is amazing!! I had an issue I couldn't figure out (mostly because I overlooked a small detail) and Axel was so fast to respond! Now it's exactly as expected and works like a charm! Definitely recommend this app especially if you're working one-on-one with some customers & draft orders are a huge deal!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

We just began using this app for a new wholesale ordering website. Axel was very prompt to help us get it set up correctly and troubleshoot an issue we were having on our end. We look forward to using it moving forward!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Just the app I was looking for! We send customers invoices to pay for their pre-orders. Some customers don't always get their emails, so the best way is for them to have access to the invoices made for them. We have a custom theme and the manual install didn't push the correct display. Contacted in and Axel replied right away and corrected the display. I asked if they can add reservation time stamps to display if the invoice has it, and they sure did. Thank you so much!

Using app

1 day

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

We are building a complicated Shopify Plus B2B portal that include generating draft orders via API from a Field Services Mobile App. Yagi Draft Order Lister app has allowed us to expose the draft order to customers on the front end and more importantly Axel from Yagi Software has been amazing in supporting us and extending the app to incorporate some of our needs. Highly recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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