All reviews

Rating Breakdown

  • 5
    93% (343 ratings)
  • 4
    4% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 88% (322)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

Alex was a great help!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Alex was super helpful and kind!!

Store

Ridelah

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Alex was super helpful great customer service, Thanks Alex

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Easy to use. Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 9, 2025

It looks like the custom solution they built for us is going to be very good. However, it took about two weeks to deliver and communication during that time wasn't great. I requested an update on progress and didn't get a response at one point, and then we weren't alerted when the new feature was live - we had to ask again to be told that it was already deployed. Update: It seems there were some emails from Yanet that we did not receive, and they are looking into the issue.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 4, 2025

Excellent service when I found a problem with the Template printing onto two labels 7 rows down. Tracy put the Development team to work and they fixed the problem in under 4 hours which then worked like clockwork. Great backup well worth investing in. Thank you Tracy and your Dev Team

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

alex was great help

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I had an issue with the connection to my printer and wasted a stupid amount of label prints. Alex was able to help me get things situated so that I could get the labels I needed printed. It was a lot easier than I ever expected to get assistance.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Alex was very helpful at helping me set up my program.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Happy with the app and customer service. they are fast and helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Alex is one of the kindest and most dedicated support agents I’ve ever dealt with. He didn’t just fix my issue he stayed, followed up, and genuinely cared about saving my time. Super professional, patient, and human in the best way possible. Thanks a lot, Alex — you made the whole experience feel personal and smooth!

Store

Rappit

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Amazing app and amazing team. Thank you Alex for your help

Store

TAHA 20

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

The app works really well, easy to use, and Anita was very helpful with the questions I had.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Anita was quick, helpful and pleasant to chat with

Store

Mainstream Boutique-Chanhassen

Using app

3 months

5 / 5 Share

Nov. 3, 2025

So far, all is great! Love the app, and just spoke with Anita from support —she was terrific! Thank you, team Yanet!!!

Store

JANGEORGe Interior Design & Furniture

Using app

About 1 month

5 / 5 Share

Oct. 30, 2025

Very unhappy with the Shopify's label printing options (my biggest complaint about Shopify POS), I've tried most of the label/barcode printing apps available to find the best fit for me. I've found this app to be the most customizable and functional. It's easy to use and allows me to get exactly the information I need on my price labels. Yanet's team, Anita specifically, was quick to answer any questions and provide help needed. Am I happy about having to pay for something that should be a standard feature of POS? No. Is that Yanet's fault? Absolutely not. They just saw a need and filled it.

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 29, 2025

Hi All! I was having trouble printing tags and I contacted Shopify probably 10x times to help with no avail... Finally I reach out to Yanet and Anita worked with me for 2 hours and resolved my issue. I would recommend these guys!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Hat sofort geholfen mir die Einstellungen zu machen. War sehr zufrieden

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Alex is amazing. very helpfull. they are actually very good lol

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

I have to admit that this was a bit confusing to me at first. Truth be told, I'm still advancing on the learning curve. But support, especially Anita, has been wonderful. They have been very patient and incredibly helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0