yayloh | Returns & Exchanges for Shopify

yayloh | Returns & Exchanges

yayloh return management platform.

Rating

5.0

feedback

11

Reviews

chart

#3,340

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    64%
  • More than a year
    18%

Reviews Summary

Yayloh is highly praised by ecommerce merchants for its exceptional capabilities in returns management, data analytics, and customer service. Users appreciate the efficiency and professionalism Yayloh brings to handling returns, streamlining processes, and ensuring customer satisfaction. The app's automation features, user-friendly interface, and integration with other platforms like Shopify and Gorgias have been highlighted as major benefits. Additionally, the data analytics provided by Yayloh have proven invaluable in understanding customer behavior and improving product offerings. Overall, Yayloh is described as a game-changer that saves time, enhances customer service, and provides valuable insights for businesses.

Highlights

Efficient returns management and automation
User-friendly interface and integration with other platforms
Data analytics for understanding customer behavior and product improvement
Positive feedback on customer service and support
Time-saving and streamlining processes

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 29, 2024

We highly recommend Yayloh. Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns. Thank you for your diligent analysis and customer-focused service.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

We're very impressed with everything that yayloh allows us to do! Between returns automation and data retrieval, our team members are delighted with the solution. Thanks to the feedback we get on returns, we can easily understand our customers and respond to their requests efficiently.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

yayloh has been a game-changer. Aside from helping us immensely with managing all returns it has been of great help, especially, for all non-EU returns. We used to waste so much time with customs procedures. yayloh automates all communication with customers and customs invoices and return label generation.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 10, 2022

This was everything we were looking for! The fact that it is integrated to both Shopify and Ongoing, has definitely made our day much easier. We have used yayloh now since August 2021 and we couldn't be happier. The digital return portal has changed our lives! Automation saves our team countless hours and makes everything more straightforward for our customers. What has perhaps been the most important for us, has been the data and analytics overview yayloh provides us with. We now have a full overview of the return rate, right down to the product level. The follow-up along the way from yayloh has been great, both with setting it up and using it. We have felt very well taken care of. We highly recommend it!

Store

MYYK

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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