yayloh | Returns & Exchanges for Shopify

yayloh | Returns & Exchanges

yayloh return management platform.

Rating

5.0

feedback

12

Reviews

chart

#3,494

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    67%
  • More than a year
    17%

Reviews Summary

Yayloh is highly praised by ecommerce merchants for its ability to streamline the return process, provide valuable insights through data analytics, and offer excellent customer service. Users appreciate the user-friendly return form, automation of communication with customers and customs, and integration with various systems like Shopify and Gorgias. The app has significantly saved time for customer service teams, improved efficiency in managing returns, and enhanced the overall customer experience. Additionally, the data analytics feature has been highlighted as a key benefit, helping businesses understand return reasons and make necessary product adjustments.

Highlights

Streamlining return process and saving time
Data analytics and insights
User-friendly interface and automation
Integration with multiple systems
Excellent customer service

Rating Breakdown

  • 5
    100% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes. We highly recommend Yayloh as a return solution!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

We highly recommend Yayloh. Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns. Thank you for your diligent analysis and customer-focused service.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

We're very impressed with everything that yayloh allows us to do! Between returns automation and data retrieval, our team members are delighted with the solution. Thanks to the feedback we get on returns, we can easily understand our customers and respond to their requests efficiently.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

yayloh has been a game-changer. Aside from helping us immensely with managing all returns it has been of great help, especially, for all non-EU returns. We used to waste so much time with customs procedures. yayloh automates all communication with customers and customs invoices and return label generation.

Using app

6 months

Total reviews

2

Average rating

3.0

All reviews

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