yayloh | Returns & Exchanges for Shopify

yayloh | Returns & Exchanges

Automated workflows for refunds, exchanges, and store credits.

Rating

5.0

feedback

11

Reviews

chart

#6,049

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    91%
  • More than a year
    0%

Reviews Summary

Yayloh is highly praised by ecommerce merchants for its ability to streamline the return process, provide valuable insights through data analytics, and offer excellent customer service. Users appreciate the integrations with various systems, user-friendly return forms, and automation features that save time and improve efficiency. The app's customization options, data retrieval capabilities, and seamless communication with customers and customs contribute to a positive experience. Additionally, the live tracking page for returns and the support team's responsiveness are highlighted as significant benefits. However, some users may find the setup process slightly challenging or may require additional guidance in certain areas.

Highlights

Streamlined return process and efficiency
Data analytics and insights
Excellent customer service and support
Integration with various systems
Automation and customization features

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes. We highly recommend Yayloh as a return solution!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

We highly recommend Yayloh. Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns. Thank you for your diligent analysis and customer-focused service.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

We're very impressed with everything that yayloh allows us to do! Between returns automation and data retrieval, our team members are delighted with the solution. Thanks to the feedback we get on returns, we can easily understand our customers and respond to their requests efficiently.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

yayloh has been a game-changer. Aside from helping us immensely with managing all returns it has been of great help, especially, for all non-EU returns. We used to waste so much time with customs procedures. yayloh automates all communication with customers and customs invoices and return label generation.

Using app

6 months

Total reviews

2

Average rating

3.0

All reviews

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