Deadman's Beard Co. review for YipSMS: Simple SMS Marketing

Buggy and unreliable, with almost no customer support. Here are the issues we experienced: Pop-ups wouldn’t work at all — setup only produced a blank screen. Automations couldn’t be set up — constant error messages. Pricing errors — the app repeatedly tried to overcharge me (3x the correct price) until I refreshed. No SMS compliance guidance — this is a huge risk, since violations can lead to fines of up to $500 per message. The concept behind the app is decent, but in practice it doesn’t work. Support is extremely slow — it took them over a week to reply to my latest ticket, and their only suggestion was to “maybe do a screen share next week.” Meanwhile, they offer no clarity around SMS compliance, leaving users exposed to serious legal risk. Bottom line: The app is buggy, support is nearly nonexistent, and the lack of compliance information could put businesses in danger.