Ymq Product Options & Variants
Add variant option to personalizing and customizing products
Rating
4.8
feedback
279
chart
#752
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
32%
-
Less than a year
90%
-
More than a year
29%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its powerful features, ease of use, and quick and efficient customer support. Many users highlight the app's ability to solve customization issues and provide a wide range of options for product variants. The support team is commended for being responsive, patient, and proactive in addressing any issues that arise. Users appreciate the app's versatility, customizability, and seamless integration with Shopify themes. Some customers suggest adding a live chat feature for even faster issue resolution. Overall, the app is highly recommended for ecommerce merchants looking to enhance their store's functionality and user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
Really bad customer service, don´t respond.
Hi I checked my email records, and the last time you contacted me was on April 24th, and I responded to you on April 24th. Then I didn't receive any response. I checked all the previous email records, and I responded to you within 12 hours. I'm not sure if you received our email. If you didn't, please check your spam folder for our email. Best wishes Ymq app
May 13, 2025
Absolutely amazing app! YMQ Product Options provides powerful and flexible features that go far beyond Shopify’s default options. It easily handles complex product customizations like conditional logic, image uploads, color swatches, and more — perfect for stores selling personalized or configurable products. The interface is clean and easy to use, and the app works flawlessly with our theme. Support is fast, professional, and always willing to help when needed. Highly recommended for any store that needs advanced product option capabilities!
May 9, 2025
Unreliable App – Support Is Nonexistent! We’ve had nothing but problems with this app recently. It’s been over a week, and the issue STILL isn’t fixed. We’ve reached out multiple times, but no response from the YMQ support team, not a single email, nothing! We’re using YMQ on several stores, and it’s broken across all of them. This is not a minor glitch, it’s directly impacting our ability to take orders properly. Customers are getting frustrated, and so are we. We’re losing sales, wasting time, and getting no help whatsoever. Support is supposed to be there when you need it. Sadly, YMQ seems to disappear the moment there’s a real problem. Totally unacceptable for a paid app. Shopify should take notice. Avoid this app if you care about reliability and service.
Hi This is because you installed the vo options app, which caused the problem. We have solved this problem. Once this app is enabled in the theme, regardless of whether the shopping cart has the options they added, they will force the checkout button to be taken over, causing our app to fail to take over, and ultimately leading to this error. The compatibility issues caused by installing other apps are uncontrollable factors, and this problem is beyond our control. So when you encounter a problem, you need to describe the problem in detail to us and send us the product link corresponding to the problem, so that we can quickly solve the problem for you. You can feedback this problem to us, and we will solve it for you in time, instead of leaving a bad review directly. I checked the previous email records, you and us reported other problems, and we solved them one by one for you, but I didn’t see the problem of incorrect price in your feedback in the email records. I replied to every email you sent, and we solved all the problems you raised before. And you also replied to me. Customer service has always been our top priority, and we usually reply within 12 hours at the latest. Best wishes Ymq app
May 8, 2025
Only displays a preview through their own app. Cannot see what it'd look like. Not even in the template editor (where the app doesn't even show up).
Hi The app is a paid version and needs to be subscribed to work in the store. You have not subscribed, so the options you created do not appear in the store. Please rest assured that the app has a 14-day free trial. For example, if you install and subscribe to the app on the 1st, the subscription period will start from the 15th. The 14 days from the 1st to the 14th are free trials. Uninstalling during the trial period will not incur any fees. This is also the logic of most apps for free trials and is the free trial solution provided by Shopify for apps. Best wishes Ymq app
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