Ymq Product Options & Variants for Shopify

Ymq Product Options & Variants

Add variant option to personalizing and customizing products

Developer

Rating

4.9

feedback

449

Reviews

chart

#662

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    56%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and excellent customer service. Many users highlighted the app's ability to provide multiple product variants, customizable options, and quick support responses. The app was described as powerful, user-friendly, and essential for enhancing the user experience on Shopify stores. However, there were a few mentions of occasional issues that required intervention to resolve and some language inconsistencies in the app.

Highlights

Positive feedback on functionality and ease of use
Praise for excellent customer service and quick support responses
App's ability to provide multiple product variants and customizable options
Mentions of occasional issues requiring intervention to resolve
Some language inconsistencies in the app

Rating Breakdown

  • 5
    97% (434 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 6, 2024

I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support. I recommend reaching out to them, they will assist you, stay with you until you are satisfied. Thank you Ymq Team !

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hi, We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app. Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers. There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app. Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way. If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee. You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test. Best wishes! ymq app

5 / 5 Share

Nov. 27, 2024

Perfect App, Perfect Customer Service!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This software has provided me with great help, shortened the time to upload products, and saved me a lot of time, it is really great, don’t miss this product if you need to implement products with multiple variables.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great app - lots of options, far beyond what's possible natively in Shopify. The conditional logic feature is excellent, makes options and pricing highly customisable. Support team are extremely quick to respond and solve issues straight away.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

This app is perfect; it covers all possible types of variants. The support team is responsive and proactive—they made several adjustments for me when the app conflicted with other apps in my theme. If it’s not working as you want, just reach out to them, and they’ll fix it the same day.

Using app

7 months

Total reviews

3

Average rating

5.0

All reviews

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