All reviews

Rating Breakdown

  • 5
    97% (434 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2024

I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support. I recommend reaching out to them, they will assist you, stay with you until you are satisfied. Thank you Ymq Team !

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hi, We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app. Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers. There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app. Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way. If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee. You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test. Best wishes! ymq app

5 / 5 Share

Nov. 27, 2024

Perfect App, Perfect Customer Service!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This software has provided me with great help, shortened the time to upload products, and saved me a lot of time, it is really great, don’t miss this product if you need to implement products with multiple variables.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great app - lots of options, far beyond what's possible natively in Shopify. The conditional logic feature is excellent, makes options and pricing highly customisable. Support team are extremely quick to respond and solve issues straight away.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

This app is perfect; it covers all possible types of variants. The support team is responsive and proactive—they made several adjustments for me when the app conflicted with other apps in my theme. If it’s not working as you want, just reach out to them, and they’ll fix it the same day.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Patient customer service

Using app

About 1 month

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 22, 2024

アプリに問題を発見したのでサポートにメールで問い合わせると、比較的短時間で修正対応してくれました(英語でのやりとりです)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 22, 2024

Muy buena aplicación, me encanta. Además el soporte es buenísimo

Store

Pawsimo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

This app is really helpful for my store. I will recommend this app for use! ❤️❤️❤️❤️❤️❤️❤️

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

The takes some learning to get everything right since it can be very temperamental in the settings, but the promptness of the support balances this out. I've had several issues and they are always very helpful in helping me pin down the issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Best app and support team i have ever seen, recommend this app to everyone !!!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Ils sont très réactifs et parfaits pour résoudre les problèmes rapidement.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

La atención fue muy rápida! y su aplicación también es muy buena! Las opciones que tiene y los condicionales son muy fáciles de utilizar!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Application bien conçue, simple d'utilisation et intuitive. Le support est très réactif et répond aux demandes très rapidement. Merci beaucoup

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Great app and support answer all questions in no time, you won't regret it!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

This is an APP that provides our best solutions. And I was impressed with the quick work of the support team. It would be the first choice among optional customization APPs.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I recently purchased an app, and I'm thrilled with the support team's responsiveness and efficiency. They quickly answered all of my questions and resolved any issues I had. The app itself is user-friendly and exactly what I needed. I highly recommend it to anyone looking for a reliable and supportive service!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 23, 2024

This app really fills a gap with the base shopify variants options. I make a lot of personalized items, and this has solved all my problems and made my website so much easier for the customers to order their own unique hats and products. I emailed the support staff last night about after you click add to cart it immediately went to the cart page and wouldn't work with the pull out drawer cart version on our theme. Within hours they fixed the problem and asked us to test it out. Definitely recommend this app as it gives a lot of flexibility to solve a lot of scenarios.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

I’m so glad I’ve found this app. It’s the best product variant app I’ve tried yet. I love that it has conditional logic with Shopify variants, the ability to make a variant out of stock, etc. I will definitely be a long-term customer of this app. I’m annoyed I didn’t find it earlier!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

I really appreciate having the option to have variations in a simple, easy to use format. I rarely run into issues with this app, but on the few occasions that I have, customer service has been extremely quick and effective in trouble shooting and correcting whatever is happening.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0