GoatGears review for Ymq Product Options & Variants
Dec. 6, 2024
I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support. I recommend reaching out to them, they will assist you, stay with you until you are satisfied. Thank you Ymq Team !
Hi, We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app. Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers. There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app. Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way. If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee. You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test. Best wishes! ymq app
Add variant option to personalizing and customizing products