NEAT BEAUTY® LTD review for Ymq Product Options & Variants
July 19, 2021
The app needs a lot of improvements, I guess with time it will be better. The support team until now did not fix any of my issues. the app has bugs that need to be fixed and it is not mobile optimized either. when adding options from swatches, prices are not updated in the cart which will cause you to lose money, so my advice is to check every option and how it functions before customizing the rest of the products. customization as well does not show in the sliding cart so customers will just have to figure things out till they reach checkout.
I'm sorry for the inconvenience. It is difficult for product options apps to be compatible with all themes. The problem you mentioned is caused by the incompatibility between the app and your theme. Our developers have contacted you many times and need you to provide your theme files to achieve perfect compatibility for you (this is free). When you reply to us what the subject file is, it is already early in the morning. We didn’t have to respond to you in time, we are very sorry! We have already sent an email to contact you again. There is a detailed introduction and screenshots to tell you what a theme file is. I hope you will contact us after you receive the email. We will serve you as soon as possible!
