stepstones-health.nl review for Yotpo Subscriptions

June 8, 2023

Unfortunately, we have to conclude that this app still has a lot of technical issues. It is not possible to properly link shopify payments. As a result, we miss payment functionalities. Despite the fact that we have now been waiting for more than 4 weeks, Yotpo is not doing anything to solve the problems. This app is not suitable for the European market. Only (American) credit cards work and other payment options that are commonly used in Europe such as iDeal, BanContact, Klarna, Afterpay cannot be used. Besides that they have a customer service with no or very limited customer focus. No real intentions to solve the problem. We have decided to phase out the app and continue on another platform with a subscription app that complies to the European payment standards. Resumee: if you're operating in Europe with your web shop and are looking for a great customer journey for the payment process, skip Yotpo.