rootandbones review for Yotpo Subscriptions

March 6, 2023

Not ready yet. The unique customer management link is great, but other than that-- this is simply one of the worst subscription apps. They don't have the ability to combine multiple products for the same customer, so everything comes through as a separate transaction, on THE SAME DAY, meaning the customer is charged shipping 2x,3x, and so on.. Not to mention, for bigger brands, the idea than someone is picking and packing 3 or 4 different boxes on the same day for the same customer is crazy wasteful. Loss of profits and time. The notifications to remind people of their upcoming subscription or failed payments DO NOT WORK. They just don't have a very sophisticated offering and there are many many better options.