Rating

4.1

feedback

28

Reviews

chart

#3,023

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    7%
  • Less than a year
    68%
  • More than a year
    14%

Reviews Summary

The reviews for the YouPay Shopify App are overwhelmingly positive, highlighting the ease of installation, excellent customer service, and the innovative concept of allowing customers to pay it forward. Users appreciate the quick responses from the support team, the helpfulness of the staff, and the positive impact the app has had on their businesses. However, there is one negative review that mentions a lack of response and support for integration issues, which left the user questioning the reliability of the service provider.

Highlights

Positive customer service and support
Ease of installation
Innovative concept of paying it forward
Quick responses from the support team
Negative experience with integration support

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 20, 2024

Something went wrong with my integration and have been trying to get it fixed for 6 weeks, have been totally ghosted for the last 5 weeks, no replies to 4 follow up emails, makes me question if I want to use a service provider with service like this anyway, shame because its a great idea and could work well for my niche and many other clients I work with

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 24, 2024

Works well, no issues. Fairly simple and easy to set up. Recommended.

Using app

3 months

Total reviews

74

Average rating

4.0

5 / 5 Share

Oct. 25, 2022

Easy to install and a great option for our customers to pay it forward to others. The team is very helpful and genuinely want your business to be a success. Highly recommended

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

I added the app after a customer reached out and thought it sounded like a great idea. It’s a great concept , the service support is amazing and super helpful. It has bought more exposure to my business and it’s a great way to make a wish list or pay it forward around the busy times of years .

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

I added YouPay a couple of months ago to my website and honestly it really is a game changer. I was on the verge of giving up and closing down but YouPay has helped immensely! The community on the Facebook Page too is so lovely and everyone really just wants the best for your business. Definitely recommend every business getting it! :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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