All reviews

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 20, 2024

Something went wrong with my integration and have been trying to get it fixed for 6 weeks, have been totally ghosted for the last 5 weeks, no replies to 4 follow up emails, makes me question if I want to use a service provider with service like this anyway, shame because its a great idea and could work well for my niche and many other clients I work with

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 24, 2024

Works well, no issues. Fairly simple and easy to set up. Recommended.

Using app

3 months

Total reviews

74

Average rating

4.0

5 / 5 Share

Oct. 25, 2022

Easy to install and a great option for our customers to pay it forward to others. The team is very helpful and genuinely want your business to be a success. Highly recommended

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

I added the app after a customer reached out and thought it sounded like a great idea. It’s a great concept , the service support is amazing and super helpful. It has bought more exposure to my business and it’s a great way to make a wish list or pay it forward around the busy times of years .

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

I added YouPay a couple of months ago to my website and honestly it really is a game changer. I was on the verge of giving up and closing down but YouPay has helped immensely! The community on the Facebook Page too is so lovely and everyone really just wants the best for your business. Definitely recommend every business getting it! :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

I recently installed the YouPay app and I couldn't be happier. The support team reached out to me to make sure everything was running smoothly. They checked in with me after the app was live to make sure it was working well. They even sent me information on how to promote my business. Luke, was the team member that helped me. He was outstanding. I highly recommend using this app. Best customer service I've received in a very long time.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

We had a few requests from our customers for this app! We got a sale within 10 minutes of installing

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

I added youpay at the very beginning of starting my business, I couldnt recommend them enough, it was easy to add, the support team is easy and great to work with! Without youpay my business would not be where it is! Its a wonderful concept and community and I hope it really takes off world wide.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

www.klns.com.au great program, customer service was excellent and the onboarding process from the team was a breeze, I couldn't recommend it enough

Store

K L N S

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

This was incredibly easy to setup and only took about 30 minutes. You DO need to be sure and read all the instructions, which are straight to the point and easy to understand. The support team was very prompt and thorough in making sure my site was setup properly too! 10/10 amazing experience so far!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

YouPay has been amazing! The concept is great, customers love it, and it is easy to use. The team have been incredibly helpful and responsive. Definitely a must have now for Shopify product based stores.

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

It has been an amazing experience working with the team at Tragic Beautiful. A true believer in the power of social commerce and multiplayer shopping since the very beginning!

5 / 5 Share

Aug. 8, 2022

Lots of new payment methods are out there. I am only using major ones but YouPay idea is new and different, actually, it is a brilliant idea, love it. Also, YouPay team helped us with setting up and the app works perfectly.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're proud of our customer service.

5 / 5 Share

Aug. 2, 2022

The most fantastic support, Very easy to use and understand for customers! The button is also customizable which helps with various themes and matching other buttons on the site. Highly reccomended

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

Great customer support, they are really fast and have been alot of help for our team. Thanks Briar Thorn

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2022

The app is brilliant and easy to use. I did run into some difficulty with integration which was due to the theme I use. However, Luke and team were more than helpful and got everything running smoothly. After a few interactions with YouPay via email, I can say that they are always quick to respond and willing to help or give information. I highly recommend YouPay.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

The integration support and presentation is amazing. The process was smooth. Luke was quick in assisting with any help needed and within hours being live with Youpay people found my store and started making carts. I have had access to my target audience and gained following on my socials and even some new friends. Highly reccomend. Thankyou so much from Brewtal MagicK Gifts

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

Iv found it all quite easy and am extremely satisfied with the merchant support. Always fast and effective responses when I have ever needed help. Super easy integration with fast assistance when requested not that I really needed much. Luke and the Youpay team and community have created something truly amazing here and I am excited for what comes next. We at Wild Violet Studio enjoy being apart of the YouPay Community.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

5 star doesn't cut it, I'd say 10/10. From integration to the support, even the payments and the way the merchant can see the payer and the person they've paid for. I honestly feel that YouPay is one of the best options for merchants and customers alike. There's no BNPL traps to have to sign up to if people don't want to and it's allowing people to pay it forward with all the different social media groups that have been formed. Honestly, I would recommend YouPay to any business or customer.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

The customer service and support team were amazing. Integration was simple and clear but any issues were instantly resolved with their extremely prompt and helpful assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Amazing customer support and service, can’t wait to see where this takes my business! Luke has been professional, helpful and so quick! Amazing all round!

Using app

10 months

Total reviews

1

Average rating

5.0