Yozo: Email,SMS, AI CX Agent
Email, WA, SMS, Reviews, AI Chatbot, Unified Inbox, All in...
Rating
4.9
feedback
15
chart
#3,768
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
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Less than a day
13%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
Yozo is highly praised by Shopify merchants for its inclusivity, continuous improvement, and exceptional customer support. Users appreciate the flexibility, ease of use, and the variety of features it offers, such as email and WhatsApp campaigns, brand assets creation, and AI assistant communication. The app is described as a game changer, a time saver, and a valuable addition to any Shopify store. Positive themes include efficient SEO optimization, cart recovery, bulk generation of product content, and AI assistance. However, there are some concerns about the application not performing bulk updates as advertised and difficulties in contacting the support team.
Highlights
Review RSS Feed
All reviews
April 28, 2026
It’s one of the most inclusive tools on Shopify. The team genuinely listens to customer feedback and is always working to improve, with new features rolling out almost every week. The team is incredibly supportive and easy to reach, which makes a huge difference. The flexibility they offer also stands out. Overall, Yozo has a lot of potential and a clear path forward.
April 27, 2026
Yozo is honestly the perfect add-on for any Shopify website I’ve been with them from the very beginning, and I’m genuinely so happy with how much they’ve evolved and what they’ve built today. Creating email & WhatsApp campaigns is now effortless. with smart campaign recommendations that make everything feel more structured and intentional. The brand assets feature is a true game changer, using your identity to create designs that always stay consistent and on-brand. And Zena, the AI assistant, communicates with customers so naturally, friendly, and professionally that many don’t even realize it’s AI. Beyond the product, the team is incredibly professional, supportive, and detail-oriented. always listening, always improving, and always pushing things forward. Such a solid addition to any website
Aug. 24, 2025
Really like how it handles multiple things at once. products SEO + abandoned carts + chat assistant in one app = less clutter on my store and very easy to use
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