YSMS ‑ SMS Marketing
Create and manage your SMS marketing campaigns and automations
Rating
4.3
feedback
49
chart
#856
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
6%
-
Less than a month
22%
-
Less than a year
41%
-
More than a year
24%
Reviews Summary
The YSMS Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, effectiveness in SMS marketing, and competitive pricing. The customer service provided by the YSMS team is highlighted as exceptional, with users mentioning quick responses, helpful support, and dedication to ensuring a smooth experience. Users appreciate that the app itself is free, with charges only for the SMS sent, making it a cost-effective solution for businesses. However, there are a few negative reviews mentioning issues such as blocked notices, bugs in the app, and difficulties in syncing with Shopify contact lists. Some users also expressed concerns about high costs for sending messages in certain cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 18, 2024
Great app with great support! Totally free and even better that most of the others... they only charge you for the SMS you sent. All the app itself is free, which is perfect since it works very well!
Oct. 2, 2024
I’ve been working with the team at YSMS to set up an automation system, and I have to say, their customer service has been exceptional! The staff has been super friendly, patient, and always ready to answer any questions I had. They made the entire process smooth and hassle-free, and I really appreciate their dedication to making sure everything was set up perfectly. Highly recommend YSMS for anyone looking for reliable and professional service!
Aug. 16, 2024
The best sms app. Excellent customer services. I used for years and it can be better! Thank you
Aug. 15, 2024
I just downloaded the app and purchased non-refundable credits. Upon sending my first sms, to myself as a test to see what my customers will receive, I was given a blocked notice stating my store is spam and I am blocked from using their services. Annoyed to say the least.
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