YSMS ‑ SMS Marketing
Create and manage your SMS marketing campaigns and automations
Rating
4.5
feedback
62
chart
#785
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
13%
-
Less than a month
31%
-
Less than a year
34%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service, quick support responses, user-friendly design, and effective SMS marketing features. Customers appreciate the simplicity of setting up campaigns, the fast delivery of SMS messages, and the ability to personalize communication with their audience. The support team behind the app is highly praised for being knowledgeable, approachable, and going above and beyond to ensure smooth operations. However, there are a few negative reviews mentioning issues with syncing contact lists, high costs for sending messages, and some technical bugs in the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 18, 2025
I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.
April 18, 2025
So far so good! I have only used it twice and it's easy for someone who isn't super techie. Also, their customer service is FAST & excellent! I'm excited to continue using it!
April 2, 2025
Good service from the developer. Responded quickly to my support request and has nice features.
March 17, 2025
Staff here are absolutely amazing and very prompt at answering any queries. Really appreciate all their help, fantastic service, cannot recommend enough!
Feb. 14, 2025
Simple and functional design. Very straightforward and the Support team is always available, requests are processed very fast. Recommended.
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